UPERFECTReviews of uperfectmonitor.com

I would advise against purchasing from this company. I invested in their most expensive triple portable monitors, but one of them arrived non-functional. I reached out to their support team, who requested a video demonstrating the problem. After I sent the video, they completely stopped responding to my follow-ups and chat messages. Their behavior is highly unprofessional and, frankly, feels like a scam.

Produkt nach knapp einer Stunde defekt. Vom Support kommen nur automatische Links wo man einen Rücksendeschein anfordern kann. Dort wird leider behauptet dass es die Bestellung nicht gibt. Möchte man dort die Bestellung tracken, gibt es sie. Ich vermute da Absicht dahinter um eine Rücksendung zu erschweren, was Betrug ist. Sollte bald keine Antwort kommen, wird ein Anwalt eingeschaltet.

Perfect portable sized monitor. Crisp picture and highly responsive touch function Very happy with product

I would like to relate my experience with the Uperfect help team. Perfect! They are responsive and engaged in solving problems (in my case a monitor that was not quite right out of the box). The return process was simple and the replacement monitor dispatched promptly. Be assured that Upefect products are supported by great service.

The OLED-Touch Monitor offers vibrant colors and a crisp display. The touch functionality is highly responsive and enhances productivity. I did encounter an issue with the screen initially, but customer support was extremely helpful and responsive. Despite the initial problem, the excellent support made a big difference. Reliable customer service!

I am deeply disappointed with the experience I've had with Uperfect. I purchased a monitor during the Black Friday sale, drawn in by its impressive features and the promise of a 2-year worldwide warranty. However, after less than 4 months of use, the monitor began experiencing significant issues, with the screen flickering intermittently. Upon contacting customer support, I was initially informed that the issue was a matter of quality and could be addressed under warranty. However, this was just the beginning of my troubles. Despite the 2-year warranty, I have been struggling for over two months to resolve the problem. They offered the option of sending the monitor back to China for repairs, but the shipping cost was nearly as much as the initial purchase price of the monitor. Additionally, I specifically chose a marketplace recommended on their official website, which had the product available in my country, in the hope of expedited warranty-related assistance. However, despite pleading with them to honor the terms of the warranty and provide me with the necessary replacement part, I have not had any success. In addition, they have attempted to entice me with discounts on a new monitor, but this does not resolve the fact that they are failing to fulfill their warranty obligations. Overall, while the specs and price may seem appealing, my experience with Uperfect's customer service and warranty support has been disappointing, to say the least. I hope this feedback serves as a cautionary note for others considering purchasing from Uperfect.

So i decided to buy an amazing monitor that is 200 USD, it is qled/500nits/dci-p3. With current discount seemed to be a great option. But they contacted saying it is out of stock, offering a more expensive but worse alternative that is srgb and only 250nits ... After asking when the QLED will be in stock, they said that "We do not produce it anymore". However they still sell it on their website! Dirty business luring people with products the do not produce and then upselling with worse alternative, big disappointment...

I researched like crazy for this purchase, The product reviews were outstanding. The product was outstanding until one day it wasn’t, and that is when the fun began. In good faith, when the first monitor failed, I order a replacement and took up a promotion for a second at a discount. They later contacted me to tell me that they were out of stock, so I ordered the same product I had. They never refunded the original order until I chased them months later, they asked me to send back the original, and have never replaced that one. I spend week after week chasing. Such a shame, I recommended them to a dozen people, I can’t anymore.