UPERFECTReviews of uperfectmonitor.com

Button broke after 1 year of light usage. But received a new monitor within two weeks after returning the broken one!

I've been waiting for delivery for about a month . The product arrived defective , the seller is trying to resolve the issue with a partial refund with an amount that will not cover the repair of a defective product + the condition to change the review to 5 stars. I have never met a worse customer service than these guys, they definitely do not deserve your money and nerves

Excelente servicio, se me había dañado un monitor y el equipo hizo todo lo posible para ayudarme en esta situación

Very pleased with my recent customer service experience with Uperfect. I was interested in their latest 22-inch portable monitor, but since I want to use it for travel, I didn't want to purchase it without a case, so I got in touch with them. A representative replied to me quickly that they just released a case for this model, so I ordered both directly from their site. Afterwards I realized I missed out on their Back to School deal: buy a monitor and accessory and get a second (equal or lesser value) accessory free. I got back to them, and the same representative let me add the bonus accessory a few days after the fact. They didn't need to do this, since it was purely my mistake in the first place, but they did it anyway. On top of everything, I received the monitor yesterday and it is excellent. Great customer service experience all around.

Buyer beware. Despite what their website states, they will not honor their 30 day risk free trial. I received an RMA on July 9, 2024 that stated I would get a follow up email in three to five days with return instructions. Instead I keep getting troubleshooting emails so I can “keep the monitor”… that I no longer want. Every time I ask for the return instructions I get ignored. As of July 16, 2024 I have yet to receive the return instructions despite asking several times via email.

trés bonne communication. trés bon service. la qualité des matériaux son solide. MERCI A VOUS.

The display worked all great until It stopped working, but then I just returned it and waiting for the refund now.

The monitor is great, the workmanship is high quality and the accessories are extensive. No dead pixels, no backlight bleeding. The colors and the 2K resolution ensure fantastic images and that's just fun. However, Freesync doesn't work on my monitor and support couldn't help me either. However, they offered me a discount if I kept the monitor anyway. I accepted that. Although Freesync is very important to me. However, the support is extremely helpful. I would order there again.