UPERFECTReviews of uperfectmonitor.com

It's all in the name, their products and services are perfect!

Sehr netter und freundlicher Service. Es gab ein kleines Problem mit dem Produkt. Aber es wurde sehr schnell und professionell gelöst. Vielen Dank und gerne wieder.

Good customer service when there was a delay.

I bought a portable monitor from them that was labeled as open box, however It looked like it was brand new. It works great and was as described. They even worked with me since it did not have a feature I like to use on my computer. They were flexible and found a way to ensure I was happy with the product. Great company!

Schnelle, seriöse Antworten ohne marketingbedingte Übertreibung. Kontakt mit dem technischen Suport sehr zu empfehlen.

I ordered the gr14bu and done a mistake during my order, Cleudia was is charged to helping me and it was an exceptional customer service. The monitor arrived in perfect condition works smoothly. Amazing customer service

I bought a monitor that required customs and duties to be paid. Although this was supposed to already have been paid in advanced during checkout, i was charged again later on the process. UPERFECT was great enough to follow through with reimbursing me with the import fees that i had to pay for additionally. They even gave me a 20 percent off for my next purchase!!!

5 stars for real global customer support, because they did everything to fix my issue with a display that developed bleeding after 6 month of being stationary, well within advertised warranty period. Good communication and effort. However totally 0 stars for their official european reseller on Aliexpress, who did everything to make me keep the display and offered nothing, but discount on the next product that i buy from him. Literally dodging every EU consumer law and their own warranty policy. That made me to write 1 star review here, explaining my issue, so i was contacted by their official, and probably global support email, where i received help and my problem was solved, after what i was asked to remove 1 star review (which is kind of logical request) Cherry on top that EU reseller became personal and somewhat arrogant once he received a warning from above. The company should focus on who they work with or to at least educate their associates on how to treat and speak to their customers who chose to put their trust in UPERFECT brand display, which has practically dozen of similar product competition with only distinction of different brand logo. I apologize to UPERFECT for writing this 3 star review, however i simply cant sweep this issue under the carpet and keep quiet. I think people deserve to know these kind of issues before choosing a product. Good and fair customer support is essential for a good company.