UPERFECTUPERFECT was registered in 2018 as a brand research along with a sole vision to enhance the connection between people and technology by improving their lives through our portable display and lapdock technology. At UPERFECT we understand and are fully committed to solving real-time challenges experienced by people worldwide by the provision of high-quality, individualized modern technological monitors with professionalism, dignity, and respect. We strive to understand the challenges that people are facing today and use our strong technology acumen to find exclusive and unprecedented work from home (WFH) solutions for them.
UPERFECT (uperfectmonitor.com) has 294 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Bram G.
Zeer slechte kwaliteit van hardware. De OLED schermen vertonen dode pixels, de navigatie knoppen gaan kapot na enkele maanden en de instellingen worden niet onthouden. De service na verkoop is slecht. Ze bieden minderwaardige replacements aan en geven tegen de wetgeving in geen volledige terugbetaling. Koop hier niet. Je wordt opgelicht met chinese rommel.
Drisk
This portable monitor - UColor O2 Pro works perfectly for my needs—excellent quality and it comes with all necessary cables. Lightweight and compact, it fits easily into a laptop bag for on-the-go use. I wish I’d purchased this sooner! The communication with customer service Jenny was also very pleasant.
Al
Excellent quality, great value for money, and good service, from order to delivery and post-sales. Very good discovery UPerfect. And it continues to launch new products. 💪
Consumer
Thanks Uperfect for your amazing UTouch G16 monitor and for the excellent customer support you’ve given to me.
Paul Dranreb O.
Great customer service. I had requested to change my shipping address due to time constraints and they were very accommodating. Quick response and updates.
Jens Erik Jagd H.
Fast response to delivery requirement
Marco R.
Well I was hoping to get a human answer since my case is not a common one. The response was in line with my expectations but not what i would have expected.
Pierre
Livraison rapide de mon écran Delta max pro, mais au bout de 3 mois la connexion USb-C ne fonctionne déjà plus. J'attends la réponse du SAV depuis 1,5 mois. Je déconseille fortement d'acheter leurs produits, ou en tout cas pas en direct. Passez par Amazon par exemple, qui facilitera l'application de la garantie.
Response from UPERFECTNov 26, 2025
Dear Customer, We are sincerely sorry to hear about the problems you are experiencing with your Delta Max Pro monitor and, in particular, the unacceptable delay in response from our customer service department. Please accept our sincerest apologies. We are truly sorry to hear about the issue with your Delta Max Pro's USB-C port and the unacceptable 1.5-month delay in our service response. Please accept our sincerest apologies. We would like to clarify for you and all readers that all our products, including the Delta Max Pro, come with a 24-month warranty. We stand by our products and are fully committed to honoring this warranty for all our customers. This includes repairing or replacing faulty units. There appears to have been a significant breakdown in our communication process, as we cannot locate a recent support ticket from you. To resolve this immediately, we have taken two actions: We have initiated an internal investigation to identify where your previous message was lost and to prevent this from happening again. We are ready to provide a swift solution for you. If your issue is still not resolved, please contact us directly at [email protected] with the subject line "Trustpilot USB-C Issue". Please include any previous correspondence you may have sent, as this will help us identify the communication gap. Upon verification, we will process your warranty claim immediately. To all our customers: we apologize that this experience has cast doubt on our service. We are reinforcing our support team and processes to ensure every inquiry receives the prompt and professional attention it deserves. Thank you for bringing this critical matter to our attention. We hope to have the opportunity to correct this for you. Sincerely,
