Eileen W.
I couldn’t locate my order.
I couldn’t locate my order via email or the website so I asked for help and received it via live chat and it went very well! Got what I needed and my order was delivered so quickly.

Uncommon Goods is listed under Wedding & Party in Brooklyn, New York.
Uncommon Goods (uncommongoods.com) has 663 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Eileen W.
I couldn’t locate my order via email or the website so I asked for help and received it via live chat and it went very well! Got what I needed and my order was delivered so quickly.
Jon
excellent customer service... I never received a confirmation email in regards to my order but the individual who helped me out by the live chat was excellent and forwarded me the information immediately!!!
Anne S.
Great and always changing variety of quality crafted gifts. Response to service issues are handled professionally and in a timely fashion. Shipping partners and supply chain congestion is causing packages to take MUCH longer to receive. But that’s not Uncommon
Nancy
I have a good shopping experience with this site! Keep up the good work!
Holly S.
I recently ordered a personalized cutting board as a wedding gift. I was notified within a few days that the item had been damaged in the delivery process. I was given an option of a full refund or a replacement at no charge with free shipping. They asked what date the item had to be delivered. Since the wedding was in mid December there was really no rush. Within 48 hours I was notified that the item was out for delivery. IMPRESSIVE!
DanielaB.
I placed an order for the first time for a very special personalized gift, but my order didn't come as I had requested it. Even though I was very disappointed, the quick response from customer service surprised me in a pleasant way. This time they follow-up with my request and I got my money back.
Response from Uncommon GoodsNov 13, 2021
Hi Daniela! Thanks for posting, we're so sorry to hear that you order didn't come as requested, however we're happy to hear that you had a good customer service experience. If you still need further support, email your order details to us directly at: [email protected], we're always here to help!
Carol
Luckson was very helpful, cheerful, funny, intelligent and kind. Carol Thompson
Linda G.
I found it very easy to order the items I wanted.