Ultra SabersReviews of ultrasabers.com

It took nearly five months for a very basic sabre to finally arrive then it stopped working about a month later open it up to see the wiring poorly stuck to the hilt with tape that had come loose great quality work there lol.

wel i had a saber from ultrasabers for a week dident hit anything because i dident want it to break but out of nowhere it just broke for every wane wanting to by from ultrasaber dont

If I could give Ultrasabers no stars I absolutely would. NEVER purchase from this company. Ordered 2 sabers for a Father’s Day gift, the company charged my debit card upon checking out then several days later wrote me an email stating that my billing address had to be the same as the shipping address or I would have to fill out a verification sheet which states to send a photo/copy of my drivers license and front and back of my debit card. Ultrasabers isn’t a company to trust to protect your personal information and why would I send a copy of my debit card considering the company already charged my bank account. I am a traveling respiratory therapist under contract now and I do not live with the person whom I made the purchase for, so of course the billing and shipping address will be different. Asked for a refund and this company is charging me a 20% restocking fee on an order that has never left their facility. Which is over $65 dollars handed to them for free on an order I never received or seen. It’s ridiculous!!!!!!

Disclaimer: My experience can be different from yours. This review is based on experience in 2017. Summary: I bought from Ultra Sabers nearly five years ago. I do not know if things have changed, but my experience with Ultra Sabers was positive. Firstly, I bought one mystery saber and another based on Star Killer (Stalker) saber. They were at an affordable price and the blades are battle-ready. The product is a great entry point for lightsaber collectors and/or duelists. I recommend the company to people interested in entering this hobby. Product Review: These products are good for the price. The LEDs are substantially stronger compared to the ones in the Black Series (Disney) sabers, although it is much duller compared to the high-end Neo-Pixel sabers. The blades are very durable, especially the thickest one (although the light will be duller). The hilt itself has a simplistic design and is generally quite big. Compared to the Black Series sabers again, they are about the same size, if not bigger. The quality of design and material is noticeable worse compared to the Black Series products. However, since Black Series is not built for dueling (as it has built-in LEDs in the blade), this is a good option, especially for those with larger hands. Also, the product has some limitations, as some hilts such as the one I ordered are not allowed/ recommended for duels as it has sharp prongs (which should be noted before ordering). Moreover, the battery pack sometimes is stuck within the blade and there are some design issues. Communication: I had an overwhelmingly positive experience with the customer service, especially via the chat function. I received periodic update mails, and I received the product quickly. Overall, I believe that the company is good to deal with, although their products are catered more to casual/new members of the lightsaber community.

Some time back I ordered a saber from ultra saber and it was without a doubt one of my easily regrettable purchases. I bought my saber and after a long several month wait, I received my saber with a broken LED that I paid a whole $20 extra to get. Upset by the defective saber, I emailed their help center in hope to send it in and get it repaired. They told me to simply try new batteries. When I did, nothing changed. I wrote back to inform that it didn’t work and never got a response. After a while of putting up with the incorrect saber color and some extremely light usage, a wire in the hilt snapped leaving the saber useless. I got back to ultra saber yet again to try and use the 1 year free repair warranty they had but found out I was over the margin by just a few weeks. I thought I had full rights to be eligible for free repairs seen as I had contacted about repair before the warrant expired. But, I was told I’d have to pay full price to get everything repaired (almost enough to buy a new saber). There are so many better companies out there with better sabers and I sure hope better costumer service.

Absolutely terrible. I have been extremely patient and waited for an entire year for my order. One lightsaber. Time and time again I have been told to wait for 2 months eg. and when that time was up I was told to wait another 3 months etc. I regret ordering from this company and I feel like I have been scammed

Excellent sabers! Just got my first one from them and it is of very good quality. Had some problems with payment method, but their customer service was fast and helpful in their responses.

worst lightsaber company out there honestly i cant even say something that hasn't already been said atleast a thousand times before