Daniel K.
Good saber, but covertec wheel installed too high
The covertec wheel is installed too high up on the saber. I requested it be installed "Rear Side Near Pommel" and they installed it several inches above the pommel.
Ultra Sabers is listed under Hobbies.
Ultra Sabers (ultrasabers.com) has 313 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 9 reviews with 3 stars · Clear filters
Daniel K.
The covertec wheel is installed too high up on the saber. I requested it be installed "Rear Side Near Pommel" and they installed it several inches above the pommel.
Satisfied C.
Disclaimer: My experience can be different from yours. This review is based on experience in 2017. Summary: I bought from Ultra Sabers nearly five years ago. I do not know if things have changed, but my experience with Ultra Sabers was positive. Firstly, I bought one mystery saber and another based on Star Killer (Stalker) saber. They were at an affordable price and the blades are battle-ready. The product is a great entry point for lightsaber collectors and/or duelists. I recommend the company to people interested in entering this hobby. Product Review: These products are good for the price. The LEDs are substantially stronger compared to the ones in the Black Series (Disney) sabers, although it is much duller compared to the high-end Neo-Pixel sabers. The blades are very durable, especially the thickest one (although the light will be duller). The hilt itself has a simplistic design and is generally quite big. Compared to the Black Series sabers again, they are about the same size, if not bigger. The quality of design and material is noticeable worse compared to the Black Series products. However, since Black Series is not built for dueling (as it has built-in LEDs in the blade), this is a good option, especially for those with larger hands. Also, the product has some limitations, as some hilts such as the one I ordered are not allowed/ recommended for duels as it has sharp prongs (which should be noted before ordering). Moreover, the battery pack sometimes is stuck within the blade and there are some design issues. Communication: I had an overwhelmingly positive experience with the customer service, especially via the chat function. I received periodic update mails, and I received the product quickly. Overall, I believe that the company is good to deal with, although their products are catered more to casual/new members of the lightsaber community.
Pandaclysm
The saber seemed well made. A metal piece fell off. I repaired with clear glue. I purchased rechargeable batteries. They sent one time use batteries. Not one to be hung up on small things, I messaged their support. No response after months. I bought the same batteries they sent from a vendor online. The light has begun a slight flicker with no sparring done.
Arthur F.
I bought the dark initiate v4 in tri-adgean silver with color discs. It ended up being a really quality product, even though I was sceptical at first, since i have never bought one before. The only bad thing about the saber was that it took the better part of 2 months to arrive. The hilt is surprisingly sturdy, and the light is very bright, even with two color discs in at once. I only wish the discs themselves would be more absolute colors. The red, green, and blue, should show up as their respective color. Instead, you have to experiment with them to see what looks nice.
Connor R.
I'm giving it 3 stars because I haven't seen ore used the saber yet i orders it about 8 weeks ago and it still says processing and and the saber I got wasn't even out of stock. I have heard great things about them but the costumer service as well as the shipping speed is terrible but I am still super excited for the saber to come. So I think If you are willing to wait for a long time and sent impatient like me then go ahead but if you can't wait I would find a different website
Colleen C.
I had ordered my lightsaber before looking at reviews which I thought was going to be a huge mistake! There is a lack of communication and it really does make it seem like all the reviews are true and you're most likely never going to get what you ordered... I had emailed twice and gotten no response - still haven't either. I messaged on Facebook and got a response on a few days. Within that time my order got shipped and I was given a tracking number. I replied to the Facebook message they had sent and let them know my order had been shipped and if there were any issues I'd be in touch, I got a response to that as well! My order was shipped on the 28th of August and arrived in Australia on the 8th of August. Realistically, this was great considering it was international and in the middle of a global pandemic. I got the Apprentice V5 lightsaber with basic sound and I'm not terribly impressed but I'm not disappointed either - it still looks very cool and this is the first lightsaber I've ever bought. The Sentinel Yellow isn't as yellow as it looks in the photo, it almost looks like a yellow-green neon colour. The sound is pretty good when you move it around - it's not insanely good and sometimes makes no sound on the odd occasion. The silver on clash feature is alright... you really have to make contact for it to change to silver. The hilt however is awesome! It feels heavy and looks really cool with the lightsaber turned on. Would I risk ordering another from here? Maybe... but I might look into other companies as well. The customer service needs huge improvement in terms of how quickly they respond considering their bad reviews - maybe just to reassure the customers! I definitely don't doubt that a lot of people had a bad experience with UltraSabers but for me it wasn't a horrible endeavour.
Brady
I ordered 2 sabers on may 27th, currently its july 23rd and i just got an email saying that one of them is now starting to ship. the other one is still processing. it looks like they're just super back-ordered and/or understaffed.
Jai W.
Ordered may 22 2020 and after i ordered i seen alot of reviews saying scam and what not. So i was skeptical whether or not i was gonna get products before my sons birthday...sent 2 emails with no response..so imo very poor customer service... so i actually ordered more lightsabers from local supplier as well just in case.. but june 1st received a fedex email saying it was ready for shipping so hopefully the products are as good as they say. And should be here before my sons birthday... so just be prepared for a little wait time...and have a back up plan in case they are out of stock of something for a birthday/christmas present because they probably wont let you know lol