UDARELYUDARELY is well known for the unicity of their drinkware collection. They mainly focus on double-walled glasses and all of their products are handmade. While some of UDARELY customers are looking to complete their own glassware collection with unique pieces, others find the perfect gifts for their loved ones. With UDARELY, the celebration comes every day, with every sip.
UDARELY (udarely.com) has 98 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Cheechh
I was so happy to receive these skull cups for Christmas from my best friend. As soon as I posted a video on Instagram I got many slide ups asking from where.. I gladly sent your companies Instagram.
Response from UDARELYFeb 1, 2021
Dear Cheechh, We really appreciate your support 🙏 It means a lot to us! Looking forward to having you as our customer once again in the future! ❤️ Warm regards, UDARELY Team
Elena G.
Excellent service. I encountered problems with an order as the courier had lost the package, I contacted Customer Service and they promptly knew how to help me. They were really kind and professional. Also the products I bought are really well made and beautiful.
Response from UDARELYFeb 1, 2021
Dear Elena, Thank you for your kind words. 🙏 We're really happy to hear that you're satisfied with both our products and services. It means a lot to us! ❤️ Looking forward to having you as our customer once again. Stay safe! 🥰 Warm regards, UDARELY Team
Jaquelinne O.
These skull cups were definitely worth the wait! USPS lost my package but customer service was responsive and quick. Love these cups!
Response from UDARELYJan 23, 2021
Dear Jaquelinne, Thank you for your kind words. 🙏 We're really happy that we were able to solve the issue fast and you're satisfied with both our products and our services. Looking forward to having you as our customer once again in the future! ❤️ Warm regards, UDARELY Team
Alice
I bought two of the skulls glasses as a gift for my husband, who loved them. One arrived damaged, but they sent me a replacement set. Overall really pleased with them, they look great. I'd definitely shop here again.
Response from UDARELYJan 23, 2021
Dear Alice, Thank you for your feedback. We're really happy to hear that you and your husband love your glasses! ❤️ Looking forward to having you as our customer once again in the future. Stay safe! Warm regards, UDAELY Team
Mia Amy H.
Blown away by their customer service! Everything from the package delivery updates, to the careful packaging, to the quick responses and kind comments via Instagram DM - everything was seamless. And the skull glasses I bought were even more beautiful in person than the photos! I also love that they can hold hot drinks as well - they look so cool with wine or coffee - not many designs can do both! I can't wait to purchase more beautiful glassware
Response from UDARELYJan 16, 2021
Dear Mia Amy, Thank you for your kind words. We're really glad to hear that you enjoy your Skull glasses and you were satisfied with our services, as well. 🙏 Your support and feedback mean a lot to us. ❤️ Looking forward to having you as our customer once again in the future. Warm regards, UDARELY Team
Carol C.
I purchased 2 Christmas mugs from Udarely and when they arrived I was so pleased with them they were stunning - my friends have all commented on how lovely they are too! They are just as lovely as the pictures advertising them🙂
Response from UDARELYJan 16, 2021
Dear Carol, Thank you for your feedback. ❤️ It means a lot to us to hear that you enjoy the Fir mugs and that your friends were also excited about them. Looking forward to having you as our customer once again in the future. Stay safe! 🙏 Warm regards, UDARELY Team
Danielle R.
This company is amazing with customer service. Others should take note. I had a small defect in one of the 4 glasses I bought. They not only replaced mine but gave me an extra as a gift. They were fast and friendly. I look forward to buying from them again! #udarely
Response from UDARELYJan 16, 2021
Dear Danielle, We're happy to hear that you were satisfied with both our products and our customer services. Your feedback means a lot to us! ❤️ Looking forward to having you as our customer once again in the future. Warm regards, UDARELY Team
Katie M.
I purchased some items from Udarely and unfortunately they got lost in the post and couldn’t be tracked. Alex in the customer service team was amazing and kept in touch with me throughout the whole process! When they arrived, they were amazing and very much worth the wait.
Response from UDARELYJan 12, 2021
Hello Katie, Thank you for your kind words. We're glad that the issue was solved by Alex so fast and easily. Also, we're really happy to hear that you enjoy your new items. ❤️ Looking forward to having you as our customer once again in the future. Stay safe! Warm regards, UDARELY Team
