UDARELYReviews of udarely.com

Not only are these glasses very unique - they are works of art. Truly love the champagne glasses! Can't wait to try other types! Customer service is amazing as well. Totally recommend, especially if you are looking for a really special gift that everyone will love!

I bought 4 glasses as a birthday present for a friend who had dreamed of them for a long time. The glasses arrived on time and the quality of glass packaging does not leave the possibility of damage to the glasses during transportation. However, it turned out that 3 of 4 glasses came with defects ... ( I contacted Udarely team and received a quick response with a proposal for a solution to this problem, which completely satisfied me. PS. Thanks again to Udarely team for exceptional quality service

I am so sad to have to say that I’m utterly disappointed with my recent purchase. I ordered 4 of their “high quality” wine glasses and 3 of them had defects. I waited patiently for over a month for them to arrive so you can imagine my disappointment when I opened the box to find that they were dollar store quality. Update: Udarely offered me a full refund or replacement. I chose replacement because I love the design of the glasses. The new ones came today and I’m pleased with them. The initial frustration came from a disconnect between how Udarely represents themselves vs what arrived at my door. Their mission statement speaks of elevating your experience to new levels using their luxury glassware. Further more, their quality control statement states that they do not allow for any discrepancies between images/videos and what you receive. They state that their quality control looks over the items before they are shipped so that you only receive what you expect and that was simply not my experience. I’m upping my star rating to 3 from 1 for the great customer service.

Absolutely superb and quirky glasses. I have bought the stainless steel wine goblets, gold topped tumblers, copper Moscow Mule beakers and stainless steel champagne flutes - and I’ve not finished as the products are amazing. I’ve recommended Udarely to friends and family. The after sales service is also excellent.

Udarely sent the wrong set of cups, but quickly corrected the issue by sending out the correct ones immediately and letting me keep the others. They took care of things quickly and made it right. Great customer service by Udarely, makes me confident to purchase from again!

I love these glasses so much, they are everything I wanted in a champagne flute! I have literally been searching for a year for a champagne glass that fits me and when I came across these I was in love instantly! I was please with how well packaged these were, so there was no doubt in my mind that they would have arrived broken. Overall I’m completely satisfied with my purchase.

Glass is smaller and thinner than I thought, but still looks amazing. Had a bit of a weird experience; bought 4 glasses but only 2 arrived and 1 of the glasses was broken on arrival. No problem, Udarely got it fixed and even gave me an extra glass as a gift! Thanks guys

We fell in love with the skull glasses initially, but when we went onto the website we found even more cool stuff and just couldn’t resist! The quality of their products are great, we were hesitant to order at first as we’ve never heard of the company but turns out the are totally genuine! We had an issue where the wrong glasses were sent out and all it took was one email and they corrected their mistake and as a gesture of good will let us keep the wrong items which was a bonus. I was so impressed with the service we received and how quick they rectified this mistake. I can confidently say what a great company, unique pieces and so professional and very pleasant to deal with. Will 1000% be purchasing from udarely again and again!