UDARELYReviews of udarely.com

Commande passée suite à une pub vue sur instagram, les tasses m’ont fait de l’œil, j’ai directement commandé les skull glasses et une capsule réutilisable. Je ne sais pas si je suis la seule à qui cela est arrivé, mais je n’ai pas reçu de mail de confirmation uniquement un sms avec un code discount. Après 2 semaines pas de nouvelles de ma commande, j’ai contacté le support client via le site, pas de nouvelles non plus, j’ai commencé à croire à une arnaque puis je les ai contacté via instagram, j’ai tout de suite reçu une réponse et au même moment une réponse du service client par mail. Ma commande est arrivé 3 jours après et je suis extrêmement satisfaite ! Ces tasses deviennent les préférées de ma collection ! 😁

We ordered 12 champagne flutes and 12 skull glasses pre-Christmas. The glasses arrived quickly in various parcels promptly. Even though packaging could not be better one of the champagne flutes had a tiny crack inside, maybe from production. I informed Udarely of this and they answered my email immediately. I was sent a new flute accompanied with a complimentary flute for my trouble. We thoroughly recommend Udarely, not only for their fantastic products but also the fast delivery, swift customer service and problem solving.

Great customer service whilst offering great products! They are very trendy and not too expensive, especially with the discount codes they supply you with as well! Will definitely shop with them more in the future!

Great products, would definitely recommend Udarely, my friends have commented on how gorgeous they are, bonus, was a little nervous about ordering from America, but the delivery, communication and tracking information received was fantastic, thank you so much x and delivered by Christmas 🎄

It was a pleasure buying the heart shaped cups with udarely....easy/friendly-to-use website, great customer service and perfect delivery...every cup arrived safely!!!! I’d definitely buy again here!!!

I am absolutely amazed by the customer service! They responded promptly to my concern (related to a delivery issue not caused by them) and they resolved it immediately. They were so friendly and helpful! Not to mention their products are unique and super cool! Very pleased with my experience with this company :)

Sincerely I am really appreciate the customer service experience I have! Very empathy and putting your customers first! I am very happy with the experience and the items I bought are really cool!!!

I purchased the double walled glass mug with a Christmas tree inside. It’s so lovely! I bought four so I could give three away as gifts. I wish the mug held a little more. It’s about 10 ounces. I also wish it were slightly heavier, like thicker glass. It also took over a month to receive the package but COVID plus Holiday season are to blame. Overall pleased with the product.