Benjamin
Broken components during repair
Conclusion: If your device's brand has official store (eg. Apple), go there or go to another repair store. Don't go to any uBreakiFix locations to avoid the hassle. My experience: My iPad 7 had a broken glass, other than that, my device was like-new with no scratch and all functions normal. I brought my device to the Bonaventure store at H3B4W5. When I went to pick up my device, they stated that everything went perfectly and my device was repaired. But a quick test by me shows that the TouchID was missing. Only after I found this out did they say that they damaged the module during repair and could give me a C$50 discount, which is unacceptable because that's an at-least C$400 worth of damage. (You have to change the motherboard to get TouchID back, and a used iPad 7 motherboard alone costs C$350.) When I said that I really want TouchID, they brought out the broken piece and said they'll try to fix the module. And it's been three weeks, I have heard nothing from them. They did say it'll take at max a week. Seems like they are hoping me to forget about all these. Plus, I later found out there's a deep 5mm-long cut on the back of my device, a visible piece of dirt inside my screen(between the glass and the LCD), they didn't tell me about that either. Also, the glass they replaced doesn't have a anti-fingerprint layer which the original apple screen has, as a result, the screen becomes very nasty after a slight amount of use. One and a half week past the incident, I don't think the store will contact me and I contacted their official support, one of the managers there did call me and said they either fix the TouchID or give me a replacement, all I have to do is to wait for a call from the store. As expected, the call never came. Another week past, I emailed the support again, and they said I'll receive a call later that day, again, no calls. At this point, I don't think this is going to progress anymore and the last thing I can do is to let you guys know.