uBreakiFixReviews of ubreakifix.com

I took my Galaxy Z Flip 3 in to have the front screen replaced at $575!!! I come in to pick up the phone and open it in front of the employee for the 1st time and the back falls off! This broke the front screen connector. They blame it on the pop up I had on it. This Part worked fine until they worked on it. Now it's falling apart 1st time it's opened in front of them and it's my fault?!? Now I need to pay for more parts? If I had known I would have saved the $700 and bought a new phone. They take no responsibility.

Be very wary of this company. Took a Samsung Fold under warranty in to be repaired. They said that due to physical damage on the phone Samsung would reject the repair. The physical damage they referenced was very minor scuffs on the side of the phone where the hinge rubbed the protective case. (The phone was in a hard case from the day it was bought.) They claimed that if they fixed the phone under warranty that Samsung would refuse to pay them. They suggested I pay the $500+ myself. After going around with them it came out that "Samsung doesn't pay us what it is worth to fix these phones and they only make money when people pay themselves." Thus, they try to find reasons to reject warranty claims. I took the phone the same day to Best Buy, they repaired it and never even mentioned the "scuffs." Ubreak is headed for a class action lawsuit.

My husband took his phone S8 to a U-Break it we fix it in Chandler AZ. Today we picked it up and the screen was broken on fixed but the phone was ruined. It did a round of on and off and rebooting. The operating system appeared to be rotating on and off. My husband spent 4 hours trying to get help from Samsung with disapointing results. He got worried about being scamed by this company. It cost us 250$ to get a broken phone not fixed.

I called the location in Johnson City, TN to ask if they can help me correct the settings in my email address. I explained what was going on. The guy told me they do not adjust email settings then told me it is most likely user error that I do not know what I am doing. I hung up before I told this Jerk off. Will not recommend them.

I took my 8th grade son Apple Mac Pro for repair due that he accidentally dropped it. I was told the amount will be a little more than $500 and that the part was not there they will have to order it and that I will be contacted. About 3 weeks after I was told the part arrived. I went and made first payment I was given a receipt. Notice I was never ever told or emphasize that I had a few days to pick up my item. They stay quite on that and of course they hide behind by saying is in your receipt. Which lets be real who really reads all that small writing. A few weeks after I went to pick up the Mac and I was told it was no longer there but it was taken to storage. Now imagine they stayed with the amount of the repair that I first made plus with the brand new repair Mack Pro ($$$). THE RECEIPT MENTIONS THEY MAKE TWO PHONE CALLS AFTER 60 days the items is not picked up. I WAS NEVER CONTACTED NOR LEFT A MESSAGE OR TEXT as proof they did so. Of course the plan for them is to stay with the items repaired after you have paid for the parts. Now I have a 8th grader boy struggling with homework and school work due that he has not computer now. I cant believe how little companies like them can take such a huge advantage of hard working families that struggle to give things like this to our kids for school. Talk to the manager … don’t bother they just don’t give you no options but really just say in your face your lost. Please be aware dont just trust and give your hard works money as easy. I don’t know what else to do to get this Mac back. They of course don’t want the last payment of the repair they get more money by keeping the Mac Pro. That’s why they are just closing the doors by saying there’s nothing they can do. 😞

I had my brother take my ps4 up there he told me on Sunday they will get back to him I thought they would fix it but they didn't and then he said they tried to charge him so they lied to me when I called up there they said they fixed playstations I'm so disappointed in them and this is my first experience with them to

This company has several complaints and lawsuits against them, they need to be held accountable. Don't take any of your items here to be fixed, they will rip you off and then do nothing at all to fix it they broke and stole my items. Check the BBB, they are not accredited and have horrible reviews

"Fixed" my surface tablet, but then the touch didn't work. Turns out they stopped fixing them RIGHT after i got it replaced. Figures. I've only had bad and difficult experiences with this place. Total scam