uBreakiFixReviews of ubreakifix.com

where do i start wellk i broughtb my phone a galazty foldz with afront cracked screen with everything else in perfect condition and theyu did there test and said it was going to be 153 dollars which thats fine they were calling me within a hour or so to let me know when i could expect to pick it up cause the part had to be ordered well 2 days passed by and i end up reciving a call tell me the fold out screen is now blacked out and will cost 700nmore dollars and the employee was trying to justify the problem of how it works one second and breakes on its own and can just all the sudden break something went wrong in your companys hands ruined my 2000 dollar phone and kept over explaing things i know something went wrong during there time fixing it or moving it and the dropped it i would have figured the company would have at least offers to fix it or discount something i took ownership of cracking my screen and told them i have no issue paying for the only problem untill 2 dqys without it its destroyed i am absoultley discusted in the trust put in your company beyond upset let down disappointed and mostly taken advantage of i cant belive the customer care its so poor and untrust worthy in the past it was good now i have been stuck with 2000 dollars in trash cause thet ruined my phone dont go there4 if you have a expensive phone

ubreakiFix damaged my display while replacing the battery. They refused to correct their mistake saying I had no proof that they damaged it. They inspected my phone before doing the repair. I had to enter my password for them to look at it while I was in the store. They knew that everything was good beforehand. They could look at their store cameras and see this. They said they could repair the display (that they damaged), but I would have to pay the full price for them to repair it. What a scam. I do not recommend working with such a dishonest establishment. I received a follow-up survey with only a thumbs up or thumbs down link regarding my experience. I clicked on the thumbs down link and got a message indicating I had clicked on an invalid link. Very suspicious if you ask me. The thumbs up link probably works just fine. If you ever decide to work with uBreakiFix beware and take precautions. Take video and photos of your phone condition and operation before you give the phone to uBreakiFix. You will need that proof it they make a mistake.

I brought in my phone to get my screen fixed. When I went to pick it up and the Face ID no longer worked and my ear piece was broken. They told us we had to pay $285 to get the screen fixed yet they broke it more. Then to get what they had broken fixed it was an extra $150. We decided it would be better to get my old screen put on and not pay the $285. When I went to pick up the phone with the old screen it had green lines all over the screen (they weren’t on there when I brought it in.)

Samsung created a ticket number and referred me to the Gaithersburg store on Quince Orchard Rd, to get my Galaxy Z Flip4 phone repaired. They did not want to accept the job and honor the Samsung Warranty Program, except that I paid them directly (not Samsung).

I was quoted $259.99 to repair my phone screen so I told them to go ahead and repair it. When I went to pick it up I was told it would be $298.99. The associate told me they made a mistake. They called the boss and he was unwilling to make it right. He said my choices were to pay the higher price or put my old screen back on. I do not recommend doing business here. This type of service is dishonest and wrong. Purchase number S21606027

Dropped my phone, a White band appeared across the screen and I could not see anything. Nothing wrong with the screen, just would not come on. Suggested to use this place by Google because I just bought the phone 3 months prior. I arrive at the store, the guy comes out of the back room doing up his pants and his belt. Clearly I was interrupting something. I told him that Google had sent me there because it was still under warranty. He takes a phone and he clamps down on it so hard that he cracks the screen. Then tells me that because it's physical damage it is not under warranty and that I would have to pay $275 plus tax. That I arrived with a phone that had a cracked screen. I now have to pay $300 to get my phone repaired that was broken basically by one of Google's technicians. Stay away from this place, at all costs.

I recently had some issues with electronics and to visit Ubreakifix in O Fallon MO. Kudos to Sixto who works at that location for the time and efforts to help me with the situation. He will get further business from me when the need arises.

I am giving 2 stars solely because the techs at Union City at least gave me no fuss about fixing the problems they created, but in all it took 7 visits to fix my phone and then fix the subsequent issues. Everyone here was very nice but they are unfortunately not very good at repairing phones. I made an appointment on their website for the repair I needed, but when I arrived, they didn't have the necessary part. So next time I made an appointment, I called ahead to make sure they had the part... and when I arrived, they were missing the glue needed to actually USE the part. Third time they had the part and repaired it. Then I discovered they had left dust in front of the camera lens, so I had to go back for them to fix that. Afterwards I noticed severe microphone issues, so I went back and they explained they had left the plastic on the microphone. They fixed that, but then I discovered yet AGAIN they had left dust in front of the camera lens! Now the dust has been removed but who knows what other problems they have introduced. I wish I had checked reviews before going there, it was so many hours of my life I'm never getting back.