DFM
The Pecan trees were in great shape and…
The Pecan trees were in great shape and of better quality than expected. You all did a packing job for root and tree protection. See below. The shipping company left the box in the afternoon sunshine on the front porch despite your instructions to leave it on back carport in the shade, and the box was literally broken in half. The delivery driver gave no courtesy door bell ring nor courtesy knock. A successful delivery message/photo was sent to my cell phone, which I got 4 hours later. The "cell aggravator" thing is turned off for some peace and quiet (I don't keep the thing attached to my hip especially during "my time". Anyway it all worked out to the good. I will definitely recommend TyTy Nurseries.
Response from Ty Ty NurseryMar 23, 2026
Thank you so much for the kind words—we truly appreciate you taking the time to share your experience! We’re glad to hear your pecan trees arrived in great shape and exceeded your expectations. Our team takes a lot of pride in carefully packing each order to protect both the roots and the tree during transit, so it means a lot to hear that reflected in your delivery. We do apologize for the experience with the shipping carrier. While we include special delivery instructions whenever possible, unfortunately we don’t always have full control over how packages are handled once they leave our facility. We certainly understand how frustrating that can be. We’re very glad everything worked out in the end and that your trees arrived safely. Thank you again for your support and recommendation—it truly means a lot to us! Please don’t hesitate to reach out if you ever need anything in the future.


