Ty Ty NurseryReviews of tytyga.com

Response from Ty Ty NurseryMar 30, 2026

We’re very sorry to hear about your experience and understand how frustrating that situation must have been. That said, we do believe this review may be intended for a different company with a similar name. The details provided don’t appear to match our records or policies. We do not run BOGO promotions, we do not have records of an order under the name provided for that timeframe, and our shipping rates are typically higher than the amount mentioned. If this review was meant for us, we absolutely want to make it right. Please email your order number and details to [email protected] so our team can review your case and assist you directly. We take all feedback seriously and are always here to help resolve any concerns.

Response from Ty Ty NurseryMar 30, 2026

Thank you for your feedback, and we’re very sorry to hear about your disappointment with the condition of your jujube tree. We do not see any prior communication regarding this issue, and we truly wish you had reached out to us first so we could have worked toward a resolution before this was posted. That said, we absolutely want to make this right for you. I am having one of our customer service representatives reach out to you directly to review the situation and determine the best path forward. In the meantime, if you can provide photos of the roots and overall tree condition, that will help us assess and assist you as quickly as possible. We appreciate the opportunity to resolve this and turn your experience into a positive one.

Response from Ty Ty NurseryMar 27, 2026

Thank you so much for the wonderful 5-star review! We truly appreciate you taking the time to share your experience. That’s actually perfect timing—rain right after planting is one of the best things your new plants can get to help them settle in and establish strong roots. We’re so glad to hear they’re already looking and feeling great after just a few days! At Ty Ty Nursery, we take pride in shipping healthy, bareroot plants that may start off small but quickly take off once they’re in the ground and properly cared for—sounds like yours are off to a fantastic start. If you ever have any questions as they grow, we’re always here to help. Thanks again for choosing Ty Ty Nursery and happy planting!

Response from Ty Ty NurseryMar 25, 2026

Thank you for the kind words! We’re glad to hear the timing and packaging met your expectations. That’s exactly what we aim for. Wishing you great success with your tree this season—please keep us updated on how it grows!

Response from Ty Ty NurseryMar 25, 2026

We’re sorry to hear about your experience. We do wish you had reached out to us directly before posting, as we’re always proactive in resolving issues. Based on your description, it sounds like something may have occurred during shipping, as our boxes are not sent out open. Please keep an eye out for a call from a 229 number—we’d like to gather more details and work with you toward a positive resolution. We stand behind our plants and are here to help make this right.

Response from Ty Ty NurseryMar 24, 2026

Thank you, we appreciate the support and are glad you’re enjoying the video.

Response from Ty Ty NurseryMar 23, 2026

Thank you for the great review! We’re glad to hear your trees arrived quickly and in healthy condition. We appreciate your support and hope you enjoy them for years to come!

Response from Ty Ty NurseryMar 23, 2026

Thank you for your feedback—we’re glad to hear your muscadine plants arrived on time and in good condition! We do want to mention that with live plants, some natural variation in size can occur even within the same age group, as growth can differ from plant to plant. That said, both plants should perform as expected and leaf out as the season progresses. If you notice any issues as they come out of dormancy, please don’t hesitate to reach out to us with photos—we’ll be happy to take a closer look and assist. We appreciate your business and look forward to hearing how they do!