DEBRA
Customer service confirmed what I asked…
Customer service confirmed what I asked for
Response from The Wellness CompanyFeb 2, 2026
Thank you for the kind words! We appreciate you leaving us a review! Best Regards, TWC Team

The Wellness Company is listed under Health Equipment.
The Wellness Company (twc.health) has 1,256 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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DEBRA
Customer service confirmed what I asked for
Response from The Wellness CompanyFeb 2, 2026
Thank you for the kind words! We appreciate you leaving us a review! Best Regards, TWC Team
Sandy Q.
I purchased drops from the wellness company. I followed the instructions to a T. It did not suppress my appetite at all. Actually there was nights when I woke up in the middle of night having sugar cravings. I spent $400 for these drops. And my cravings for food were worse than ever and I did use all the medicine and filed all the directions. I do not recommend this product. Do not buy. They don't work. The wellness company should give me your money back guarantee. And not only that they have a horrible flavor when you mix it and just a small amount of water everyday. So of course right after taking it you have a nasty taste in your mouth you're not going to want to eat something. But as far as craving control. Nothing. My cravings got worse. I am losing weight with the GLP-1 I'm using but the drops are not worth $399. Maybe $3.99. not a penny more. Please save your money and don't fall for this. Thank you Sandy
Response from The Wellness CompanyFeb 2, 2026
We hope this message finds you well. We sincerely appreciate the opportunity to offer clarification regarding your most recent order from The Wellness Company (TWC) We wanted to take a moment to clarify how our Drops work to support your wellness journey! The Drops are designed to help supplement your weight loss efforts by curbing appetite, boosting energy, and supporting your metabolism. They work best as part of a long-term, holistic approach that includes healthy eating and regular activity—rather than as an overnight solution. This information is available on our website, and we also sent it to you via email after your purchase to make sure you had all the details. We genuinely value you and are sorry for any misunderstanding regarding your purchase of Drops. If you need any further assistance or have any concerns, please don't hesitate to reach out to our dedicated customer support team via email. We are more than happy to assist you and provide any information you may need about our products. Thank you for bringing this matter to our attention and allowing us the chance to provide clarification. Best Regards, TWC Team
Matt R.
Terrible experience. Never provided anything despite jumping through endless hoops, waiting over six weeks for results, and making multiple contacts to resolve whatever issues they had with providing service. Not once did they demonstrate any true concern for me, my health, or my medical needs.
Response from The Wellness CompanyFeb 2, 2026
Thank you for contacting us about this. We'd like to investigate and understand what happened. I've sent a request for your order information. Thank you. Best Regards, TWC Team
VictoriaG
TWC is a great company to do business with - prompt, professional, very customer oriented, friendly and easy to work with. I ordered a medication from them that would normally require a long wait time to see a doctor and then fulfill an order. With TWC, I filled out a form and had a 2 min discussion with a doctor on the phone. My order was approved and delivered. Thanks much!
Response from The Wellness CompanyFeb 2, 2026
Thank you so much for sharing your experience. We're thrilled that we could meet your expectations. Your support is greatly valued. Best Regards, TWC Team
EX-Pet Flow C.
I purchased one of their expensive emergency packages. The prescriptions we labeled to expire within a few months and some under a year. Pointless to buy something that expires so quickly. Unethical....Tried to resolve this issue via email with ASHLEY and she was unwilling. After I posted this poor review they responded on this site to make themselves look like they care.
Response from The Wellness CompanyJan 14, 2026
We appreciate you contacting us. We're here to help and would like to investigate your case. Please provide your order details when you have a moment. Thank you! Best Regards, TWC Team
Mark K.
Very happy with customer service. They work through a small issue with the order. I had to do with the intake form that you fill out reached out to customer service with a telephone call they promptly fix the issue. Thank you very much for your thoughtful service.
Response from The Wellness CompanyJan 14, 2026
Your words truly inspire our team. We're happy to have provided the quality experience you deserve. Thank you for choosing us. Best Regards, TWC Team
Linda R.
I received the product smile and the pump did not work and it was dry inside. I contacted the company and sent them a video of the product use. I received a notification that they were sending me a new product. I received it in three days and I’m very satisfied with the quick response I received the product works!
Response from The Wellness CompanyJan 14, 2026
Thank you for the kind words. We're delighted to hear you had a great experience with us. Your support means the world to our team. Best Regards, TWC Team
Marianne
I love this company. I've contacted them numerous time for different reasons and they are always quick to respond, even during the holidays. The products arrive on time and are packaged well.
Response from The Wellness CompanyJan 14, 2026
We truly appreciate your generous comments. It's wonderful to know we could provide excellent service. Thank you for choosing TWC. Best Regards, TWC Team