The Wellness Company Reviews | Read Customer Reviews of twc.health

The Wellness Company Reviews | Read Customer Reviews of twc.health

The Wellness Company reviews

1,256 approved reviews, newest moderated first

Lisa L.
Jul 27, 2026
Quality products
I have been using Therablue for pain in my hip joint and it has worked remarkably well. I reached out to customer service regarding another product and they were so prompt in replying and personally answered by question with thoughtfulness, I think the company is ethical and they produce quality products. I recommend The Wellnwss Company.
Response from The Wellness CompanyJul 27, 2026
Thank you for sharing your wonderful feedback and for recommending The Wellness Company. We’re grateful to hear that you’ve had a positive experience with our products, including Therablue, and that it has become a valuable part of your wellness routine. We’re also glad to hear that our customer service team was able to provide a prompt, thoughtful, and personalized response to your questions. Providing helpful support and creating a positive experience for our customers is something we truly value. Thank you for your trust and kind words about our products and team. We appreciate your support and are grateful to have you as part of The Wellness Company community. Best Regards, TWC Team
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Rae
Jul 26, 2026
My experience with them was positive
My experience with them was positive. I had a couple of items ordered, but received only one item at first while both items were marked as "delivered." I contacted their customer support, and got their response quite quickly. The tone of their response was sympathetic and caring, and I did receive the 2nd item without problem.
Response from The Wellness CompanyJul 27, 2026
Thank you for sharing your experience with us. We’re glad to hear that, despite the initial issue with your shipment, our customer support team was able to respond quickly and assist in resolving the matter. We understand how important it is to receive all items from your order as expected, and we appreciate your patience while we worked to ensure your second item was delivered. We’re grateful for your kind words regarding our team’s communication and support. Thank you for choosing The Wellness Company and for allowing us the opportunity to assist you. Best Regards, TWC Team
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Melynda B.
Jul 25, 2026
TWC was respectful and efficient in…
TWC was respectful and efficient in changing my order from recurring to ordering as needed. I was pleasantly surprised. Misunderstandings happen…. This one was beautifully handled. Thank you TWC for your professionalism.
Response from The Wellness CompanyJul 27, 2026
Thank you for sharing your wonderful feedback. We’re glad to hear that our team was able to assist you with changing your order from a recurring subscription to an as-needed purchase. We understand that misunderstandings can happen, and we truly appreciate your kind words about how our team handled your request with professionalism, respect, and efficiency. Providing a smooth and supportive experience is something we strive for with every customer interaction. Thank you for choosing The Wellness Company and for taking the time to share your experience. We appreciate your trust and support. Best Regards, TWC Team
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james R.
Jul 25, 2026
I'm pretty happy for the most part with…
I'm pretty happy for the most part with the company. I ordered the methylene blue. Somehow the shipping company brought it to the wrong town it took a little bit for them to straighten it out the wellness company sent me another bottle of methylene blue then the other company straightened everything out so I ended up with two bottles. Only got charged for one. They rectified everything extremely fast. I do like this company.BUT, I am absolutely not a fan of their AI email responses. You can't really get a hold of anybody to talk to and if you do they don't have answers. Cuz I got two different types of pills of methylene blue. Each pill looks different I wonder why? nobody can give me an answer. everyone asks for lot numbers. I threw the boxes out I don't have boxes for lot numbers. I'm not a hoarder. I can't get an answer. But I gave a five-star because I am happy with the company.
Response from The Wellness CompanyJul 27, 2026
Thank you for sharing your detailed feedback and for your continued support of The Wellness Company. We’re glad to hear that our team was able to assist with the shipping issue quickly and ensure you received your product. We appreciate your kind words about our efforts to resolve the situation, and we also value your feedback regarding your experience with our communication channels. We understand the importance of receiving clear answers to product questions, and your comments regarding support accessibility and product information have been shared with the appropriate teams. Regarding the differences you noticed between the Methylene Blue tablets, we would be happy to further review this with you. Lot numbers and product details help our team properly investigate and provide accurate information, but we appreciate your concerns and encourage you to reach out so we can assist further. Thank you again for your trust, your honest feedback, and for being a valued customer. Best Regards, TWC Team
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Dixie
Jul 24, 2026
MY reviewer
MY reviewer! A very knowledgeable lady, easy to communicate with, who genuinely had my interest at heart, wanted to assist me and 'solve my problem'. The Wellness Company is great in all ways.
Response from The Wellness CompanyJul 27, 2026
Thank you for sharing your wonderful feedback. We’re delighted to hear that you had such a positive experience with our team and that our representative was able to provide knowledgeable, caring, and helpful support. We truly appreciate your recognition of our team’s efforts to listen, understand your concerns, and work toward a solution. Providing personalized and compassionate service is something we value with every customer interaction. Thank you for your kind words and for your trust in The Wellness Company. We’re grateful to have you as part of our community. Best Regards, TWC Team
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Ray
Jul 24, 2026
Great Customer Service
My customer service experience with Jeycel from The Wellness Company was above and beyond what I expected. The representative was kind, knowledgeable, and answered all my questions. My transaction went as smooth as silk. Thank you very much!
Response from The Wellness CompanyJul 24, 2026
Thank you so much for sharing your experience! We’re thrilled to hear that Jeycel provided you with the kind, knowledgeable, and helpful service you deserve. We’re glad your transaction went smoothly and that our team could make your experience a positive one. We truly appreciate your support and kind words. Best Regards, TWC Team
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Pat
Jul 23, 2026
My item was delivered to the wrong…
My item was delivered to the wrong address, and the company was prompt and worked with me instantly. Their communication and prompt answers were much appreciated. They were quick to send out replacement when shipping company confirmed wrong delivery address. Great customer service.
Response from The Wellness CompanyJul 24, 2026
Thank you for taking the time to share your experience! We’re sorry for the delivery issue, but we’re glad our team was able to assist you promptly and make things right. We appreciate your kind words about our communication and support, and we’re happy that we could help ensure you received your replacement. Thank you for your understanding and for choosing The Wellness Company. Best Regards, TWC Team
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customer
Jul 23, 2026
Customer Service Award (or should be)
So far, each of the products we have used have been very good. We feel better now than we did a few months ago, and I believe The Wellness Company products are the reason. I have been in contact with a nurse several times and the care that I receive there cannot be matched! She truly cares and is a true partner in my care. NOW, the reason I am finally submitting a review is for the customer service that I received yesterday. Every issue I had (which was of my own making) was handled promptly and with kindness.
Response from The Wellness CompanyJul 23, 2026
Thank you for sharing your thoughtful feedback and for taking the time to leave us a review. We’re grateful to hear that you’ve had such a positive experience with our products, healthcare team, and customer service. We’re especially glad to know that our team was able to assist you with care, patience, and kindness. Providing compassionate support and making sure our customers feel heard and valued is something we strive for every day. Your kind words about our nurse and customer service team mean a great deal to us. We truly appreciate your trust in The Wellness Company and are honored to be part of your wellness journey. Thank you again for your support. Best Regards, TWC Team
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