Great customer service! The doctors are on top of everything! quick response. Great experience.
Better than the doctors in our area. Great products, high-quality products!
Response from The Wellness CompanyJul 23, 2026
Thank you for sharing your wonderful feedback. We’re delighted to hear that you had such a positive experience with our customer service team and medical providers.
We appreciate your kind words regarding our responsiveness, products, and the quality of care provided. Supporting our customers with timely assistance and access to trusted wellness resources is something we truly value.
Thank you for choosing The Wellness Company and for taking the time to share your experience. We’re grateful for your trust and support.
Best Regards,
TWC Team
MH
Mhill
Trustworthy Company, Quality priducts
I have tried several(6?) of their products, and have had a wonderful experience with this company. As every body is unique, we won’t all have the same results with each product, so, I will say that I have not found success with every product. I am currently using the Histacalm, Tirzapetide, and Mind Calm. So far, the Mind Calm has proven outstanding for my husband and I. He feels the difference- and I can see it in him!
As far as the company ,its responsiveness, and customer care—OUTSTANDING! I will continue to try out the products, as I feel they are of top quality.
Response from The Wellness CompanyJul 22, 2026
Thank you for sharing your thoughtful feedback and for being a valued customer of The Wellness Company. We truly appreciate you taking the time to share your experience with our products and services.
We’re glad to hear that you’ve had a positive experience with our team and that our customer care has met your expectations. We also appreciate your understanding that everyone’s experience with wellness products can vary, and we’re grateful for your openness in sharing your personal journey.
It’s wonderful to hear that the products you’re currently using have been a meaningful part of your routine. Your trust and continued support mean a great deal to us, and we look forward to continuing to serve you.
Best Regards,
TWC Team
JE
J Eric M.
FEAR MONGERS
FEAR MONGERS! Dr Betty Botox hocking the exhorbanate and costly weight loss drug, which does not work. Then there is Drs Drew and McCollough and their fear monger compaign of lies. Check the prices on all of these meds you will be shocked. I ordered my kit it was weeks before I received the kit, only after the threat of a credit card dispute.
Response from The Wellness CompanyJul 22, 2026
We’re sorry to hear about your experience and understand your concerns regarding product pricing, delivery timing, and your overall experience with The Wellness Company. We appreciate you taking the time to share your feedback.
We understand how important it is for customers to receive their orders in a timely manner and have clear information about our products and services. We apologize for any inconvenience caused by the delay in receiving your kit.
We value all customer feedback and are continuously working to improve our processes and provide a better experience for our customers.
Thank you for bringing your concerns to our attention.
Best Regards,
TWC Team
MM
MM
Very responsive customer service
I submitted a question to customer service about the sourcing of my medication and received a prompt reply.
Response from The Wellness CompanyJul 22, 2026
Thank you for sharing your feedback. We’re glad to hear that our customer service team was able to provide a prompt response to your question regarding your medication.
We understand the importance of having clear information and support when it comes to your orders and wellness needs. We appreciate your trust in The Wellness Company and are grateful for the opportunity to assist you.
Thank you for taking the time to share your experience.
Best Regards,
TWC Team
KW
K W.
They are quick to get back with you if…
They are quick to get back with you if you have a question.
Response from The Wellness CompanyJul 22, 2026
Thank you for sharing your feedback. We’re glad to hear that our team was able to respond quickly and assist you with your questions.
Providing timely and helpful support is something we strive for with every customer interaction. We appreciate your trust in The Wellness Company and thank you for taking the time to share your experience.
Best Regards,
TWC Team
SK
Susan K.
I took a methylene blue tab about a…
I took a methylene blue tab about a half hour ago and almost choked to death. In my 83 years I have never had an experience anything like it. The pill got stuck in my throat clogging my windpipe. I couldn't swallow and I couldn't expel it. I literally thought it was the end. A half hour later my throat is still burning and I am bringing up blue liquid. I caution people to be careful when taking these tablets and consume with a large quantity of water. I do not ordinarily have a problem swallowing pills, and I have taken a few of these with no problem, but they are not smooth and so can get caught in your throat. I find this company very unpleasant to deal with. I had an issue with them in the recent past even though I had bought many items from them including one of their kits. I will not be purchasing from them again.
Response from The Wellness CompanyJul 21, 2026
We’re very sorry to hear about your experience and understand how frightening and concerning this situation must have been. We appreciate you taking the time to share what happened, as customer safety and feedback are extremely important to us.
We’d also like to share that bringing up blue liquid can be a commonly experienced effect of Methylene Blue, with variations ranging from no tint to greenish or blue discoloration. This is a known effect as Methylene Blue is metabolized by the body and may also vary depending on other supplements or foods consumed.
Thank you for bringing this matter to our attention. We appreciate the opportunity to review your concerns.
Best Regards,
TWC Team
DL
Dave L.
over prised
This company just like everything in america is disgusting, how does a disabled veteran with cancer living off of $1600 a month able to buy theses products, just another company screwing the America people, absolutely disgusting , SCUM .
Response from The Wellness CompanyJul 21, 2026
We’re sorry to hear about your experience and understand your concerns regarding the cost of our products. We appreciate you taking the time to share your feedback and the perspective behind your review.
We recognize that affordability is an important consideration, and we understand that customers have different circumstances and needs. We never want anyone to feel that their concerns are overlooked, and we appreciate you sharing how pricing impacts your ability to access the products.
Your feedback is valuable and has been shared with our team as we continue to evaluate ways to improve the customer experience.
Thank you for taking the time to provide your thoughts.
Best Regards,
TWC Team
AN
Annett
Do not waste your money on Tirepatide Pill through The Wellness Company! It doesn't work.
I purchased Tirzepatide Pill from The Wellness Company. I reached out to Teledoc expressing my concern that the pill did not work on day eight. I explained I did not have any side effects; however, I had lost zero weight. The response from the provider was this: Very common complaint, ma'am. You can complete this dose and then elevate to the 10 mg tab and try that.
My response was this: Good morning, Dr. Smith. When you say this is a very common complaint, are you hearing others state this doesn't work at this low of a dose or with the entire medication, even if I increase to a 10 mg tab?
Dr. Smith's reply: I hear it both ways, ma'am. It's just not that strong a formula. For those for whom neither works, I recommend they abandon the TWC oral and go back to injectable with their PCN.
I reached out to customer service (very difficult to find a live person). The Wellness Company uses AI, which is beyond frustrating! An individual by the name of Monica (I assume it is a human, not AI) finally replied, offering a discount on my next order.
Monica's response: Hi Annett,
Thank you for reaching out to The Wellness Company!
We completely understand that sometimes things change, and we want to make sure you’re getting exactly what you need from your subscription for the product Tirzepatide.
Before we proceed with the cancellation, we’d love to explore a few options that might work better for you — such as rescheduling deliveries, adjusting products, or even applying a 10% discount to your active subscription.
In addition, based on your account history, we can offer a store credit in the form of a gift card if you would like to continue with your subscription. The total amount available for you would be $25. This gift card can be used toward a future purchase.
If you would like to proceed with this option, please confirm, and we will issue the gift card and send it to you via email. Once applied, it will be automatically reflected on your next order.
We can also support other changes, such as rescheduling deliveries, adjusting products, or pausing orders if needed. Please let us know how you would like to move forward.
Be well,
Monica | The Wellness Company
My response: Good morning, Monica,
I am unsure if you read my email correspondence because I clearly stated that the pill does not work, and to be out $300 for what behaves like a placebo is beyond frustrating. The Wellness Companies' own Telemed doctor stated that neither the 6 mg nor the 10 mg works, as it is too low a dose, and he has received complaints from others stating the same. It is all in writing below for your reference. Your email below states that you are adjusting the product. What does that mean? Wait until the next order, and it will be 10 mg? I do not want to waste additional money for something that is not working. I am sure you can understand my frustration and concerns.
Do not waste $300 (the first month they take $50 off). I truly believe I paid for a sugar pill. Today is day twenty-one, and still no weight loss.
The Wellness Company stated on 7/21/2026 the following as a response to my review: We have requested your information so we can conduct further investigation and escalate your case to the appropriate team for review.
The Wellness Company has not contacted me to resolve this, regardless of what they wrote below. Don't waste your money. I am beyond disappointed in this company, as I truly believed Dr. Peter McCullough, MD, MPH, truly cared and provided the best medication; however, this is not the case. I was sent a placebo pill for $300.
Response from The Wellness CompanyJul 21, 2026
We’re sorry to hear about your experience and understand your concerns regarding your treatment results, communication with our support team, and the questions you have raised about your medication. We appreciate you taking the time to share your detailed feedback.
We understand how important it is to feel confident in your treatment and to have your concerns properly addressed, especially when you have invested time and money into a product. We’re sorry that your experience has not met your expectations.
We take concerns regarding medication experiences seriously. We have requested your information so we can conduct further investigation and escalate your case to the appropriate team for review.
Thank you for bringing this matter to our attention. We appreciate the opportunity to look into your concerns and work toward a resolution.
Best Regards,
TWC Team