The Wellness CompanyReviews of twc.health

Easy to navigate website in order to get prescriptions needed. Very impressed with the follow-up text completing the last steps. Very personable and kind. I know the physicians’ integrity and trustworthiness.

I rate the "experience" average, but this reivew is 4-star for the product. I TRUST products from established and known physicians. I'm now confident that exists at TWC. The delivery time was inconsequencial but I did watch for the final delivery and a few days late was soon forgotten. I am Utterly happy to have this product as I've wanted it for a while and all the crazy covid crap just got in the way. Now finally, I have treatment and it is obviously, and observedly making a difference -- just what I believed ALL ALONG was an underylying issue in my health is coming OUT of me. There is no greater value than that. I understand the complaints of overburdened customer service, but my only concern was, I wasn't SURE of this company yet when you read the negative blather on Reddit and such. NOW, they have proven themselves to me, delivery schedules mean nothing, when I just needed my order fulfilled and it was within 2 days of the expected 10-day. Problem solved. I rest knowing TWC is legit for me now, and just what I need. I'd trust their products over random Amazon stuff.

I ordered their Melt product on May 26, 2025 and have not received it. Tried calling but you can't actually speak to someone, so as per the message I sent an email on May 31st AND STILL NO RESPONSE!!! WHAT IS WRONG WITH THIS COMPANY? I WOULD APPRECIATE A RESPONSE.

I’ve had nothing but good service and prompt responses from TWC. I’ve subscribed to their monthly elite plan and it’s been great for me. I’ve been using their methylene blue, D3, & mind lift and those 3 supplements alone have made a huge difference in my mood, focus and energy. In addition, I take 1 medication that I now get for free with my membership so not only has my well being increased but I’ve been saving roughly $80/month. As far as the shipping, it takes no more than a week to get my orders so no complaints there.

This is a great idea! Thank you!

I am so grateful for this service during a time when trust in mainstream medical services is so low, and it's hard to get straight answers and solutions. I received my order in a timely fashion, and the customer service answered my questions and kept me posted throughout the process. Best wishes to the Wellness Staff. May you thrive and continue to offer vital health alternatives!

Ordered medical kit over the Memorial Day weekend. TWC contacted me via email amost immediately. The process was painless. The order was processed within three days, and I received notification of shipment and a tracking number. The kit will arrive within ONE WEEK. I highly recommend TWC for those seeking comfort of knowing you have medical treatment available without the nonsense of Urgent Care visits. Excellent communication and fast shipping.... Give it a try. Update: Arrived well packaged with excellent tracking information. Excellently packed with needed medications.

Update: The Wellness Company has reached out, I can now book an appt for a fee they claim will be refunded when I do this and that. My credit card is full and I need 6 months to pay for the extra 69 capsules that I am left with. So that's where I am, I pay and expect a refund from company members that already contradicted each other. I also notice the topic of overselling product to a degree that I am currently left with 69 capsules is not being addressed. Apparently, after I pay, they want my assigned medical provider to explain it to me which he already said it's extra capsules, just in case, down the road..., how far down the road? I haven't been told. Nonetheless, overselling product to this degree is wrong, and so is this proposal requiring me to charge more money, on the prospect of a refund, just to get a couple answers. I'd like to know if this is happening to other people, purchasing, in good faith, a 3 month 90 capsule supply to only be prescribed a 21 capsule treatment., and with no other instructions of any kind for further use... down the road? Am I the only one that thinks this is wrong? I paid well over $500.00 for the Ivermectin/Mebendazole parasite treatment. It is sold as a 3 month supply, 90 capsules, which insinuates that people need this supply to adequately treat parasites. The truth is NO, instead, I am prescribed a 21 capsule/day treatment that is NOT to be repeated, leaving me with a whopping 69 capsule surplus. WHY? When I asked about this excessive surplus with a 6 month dispose by date, I was told "the extra is for, in case you get re-infected with another parasite down the road". Even if I did, I would still only need 21 capsules again, right? When people like me, at 120 lbs., don't need 90 capsules to treat, it's wrong not to offer them a smaller amount, like 45 capsules, they would still have enough to re-treat down the road, but of course, that would hurt profits, wouldn't it?. There's no justifying the unnecessary expense or the overselling of product, it's just plain wrong. Also, I was told through email by customer support that I was entitled to a complimentary appointment with my assigned provider to get questions answered, for example, if needed, how long should I safely wait between treatments? But now, today, another customer service rep says she never heard of complimentary appts. Their customer service team members contradict each other. They only direct me to book an appt. at $74.99, to ask basic questions about the medication they sold me. Sadly, I spent a lot of money for a lot of surplus capsules. And even if I did need more than 45 capsules, I could re-order and get fresh medication, down the road. I'm disappointed, I had much higher hopes for this company.