The Wellness CompanyReviews of twc.health

I placed an order on the evening of Sunday, December 28. I had never ordered from The Wellness Company before but somehow it picked up my information from Shop.com (which I am not familiar with). It had an old address and I was able to update the billing address but did not realize that the shipping address was not updated until I placed the order. I called the 800 number first thing on Monday morning and I was assured the shipping address was changed; when I received the shipping notice, it showed the new address. I must say that it was disappointing to reach someone who spoke broken English; I didn't expect that from an American company that I thought has a great reputation. On January 2, I received a notice that the delivery was made to the old address which is in another state. I contacted customer service and they told me there's nothing they can do. I have put the charge in dispute with the credit card company and I asked The Wellness Company to cancel my subscription for their products and to make sure, I deleted the credit card from my account. I ordered from this company because I have great confidence in Dr. Peter McCullough but their customer service is very disappointing and unfortunately, it somewhat tarnishes the reputation of Dr. McCullough who promotes them endlessly. After looking online, I have found that there are numerous complaints about them. I wish I had looked up reviews before ordering. Update: I eventually received two of the items I ordered but never did receive the third item. I deleted the dispute for the charges with my credit card company and am just writing off the other item.

My money is gone.No email conformation. NO PRODUCT DELIVERED! Dr Drew and Fox News should be investigated!!

Prompt and professional Kits were delivered in a couple of weeks after order Follow up was great

Multiple emails sent regarding an order placed weeks ago regarding shipping. No response received. Customer service is non existent. Order is 994530.

They have a lot of good stuffi think but they rip you off on prices. The over charge by to ton . They just plain rape you on their prices so i do see where they are here to help people with their prices only the rich can afford them. I have round several places you can buy hydrocichloroquine for 60 pills for 32.00 us money and those people are making money at that price. Those are 200mg tablets! .

I was really excited to have a company that gives you the flexibility to have medication on hand until you have to refill them. I was denied the same medications that were originally sent to me. When I questioned them they said “ The order was declined after a clinical review by the provider. Based on your medical intake, the provider determined that, for medical reasons, it would not be appropriate or safe to prescribe the medication at this time. These decisions are made with patient safety as the top priority.”. BS why would you deny if you sent in the first place. Very frustrating especially when they say it’s easy.

This review is for the $500 bottle of their glp-1 drop called “The Drop”. I don’t know if the positive reviews were because of a placebo effect? This supplement didn’t do squat for me. I’m 5’1” and 125 lbs. I just want to lose 10 lbs and I eat healthy. I just can’t seem to lose weight at my older age. I purchased two bottles and spent $1000 and have not dropped one pound. Highly disappointed. I think there’s other effective, less expensive meds out there that I would spend my money on. Please don’t waist $500 on this. Just my two cents for anyone that’ll listen.

I like the product! Unfortunately one of my orders got lost in the delivery process and after many attempts to have the carrier redeliver, I decided to have carrier return it to TWC. As of yet, it has not arrived to TWC even though the request was made on 12/19. I am not able to get my refund so I’ve spent $150 with no product that was ordered on December 1. I receive good communication from TWC, but not the carrier responsible for delivering orders. Communication is extremely lacking by their carrier which is the main reason I don’t have product or my refund. I sincerely hope that TWC reconsiders who they choose to deliver their product. As wonderful as it is, this disastrous experience has me thinking I don’t want to reorder because I don’t have this much time to resolve the problem. I think TWC should have a better way to move the refund along. I believe they should work with the carrier and let me out of the cycle of unacceptable communication with their carrier.