The Wellness CompanyReviews of twc.health

3.21,256 reviews
Health Equipment

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The Wellness Company

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About The Wellness Company

The Wellness Company is listed under Health Equipment.

The Wellness Company (twc.health) has 1,256 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.

Also known as: twc.health
Website: twc.health
Category: Health Equipment
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 81% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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The Wellness Company reviews

1,256 approved reviews, newest moderated first

No O.
Jan 7, 2026
Great products that really work.
Great products that really work.
Response from The Wellness CompanyJan 14, 2026
Thank you for the kind words. We're delighted to hear this! We truly appreciate your support! Best Regards, TWC Team
Norma
Jan 7, 2026
I had an issue which was my fault
I had an issue which was my fault. Wellness company rectified the situation with ease. Great customer service.
Response from The Wellness CompanyJan 14, 2026
This means everything to us. We're delighted you had such a positive experience. Thank you for your support and confidence in TWC. Best Regards, TWC Team
MARY
Jan 7, 2026
TWC is the BEST!
TWC was so helpful & cooperative-Felipe listened to my problem with patience - he immediately picked uptake phone - no wait time! (I'm 75 yrs.old & have had lower-back pain) Then he checked the order & fixed the problem! TWC IS EXTREMELY EASY TO WORK WITH. I got the Wellness Emergency Kit & get Zelenko Z-Stack subscription -5 yrs. ago and NEVER GOT SICK! I credit TWC for my excellent health & PEACE OF MIND! When I have a concern - TWC listens & helps! Felipe is a Blessing! THANK YOU WELLNESS COMPANY!
Response from The Wellness CompanyJan 14, 2026
Your generous words truly motivate our team. We're so pleased you had a wonderful experience with us. Thank you for your trust. Best Regards, TWC Team
William F.
Jan 6, 2026
Great Physicians who instill confidence in their products!
Product offerings are well explained and fulfillment is exceptional including delivery.
Response from The Wellness CompanyJan 14, 2026
Thank you for these uplifting words. We're honored to be part of your wellness journey. Your support means so much to us. Best Regards, TWC Team
R G B.
Jan 6, 2026
VERY POOR CUSTOMER SERVICE
My order has been in a warehouse 40 miles from my home for 5 days. I called to get status, lines too busy and TWC hung up. I wrote email and received standard email from TWC saying they would check problem - they didn't. Called back today. TWC said I should wait 15 days then file claim with Amazon Shipping (TWC's shipper of choice). Have to wait for Amazon Shipping to refund my money. May take awhile. TWC does not get involved with problem - customer has to take care of everything. WILL NOT BUY FROM THEM AGAIN. I truly respected Peter McCullough and hope he does something to rectify these problems. So sad.
Response from The Wellness CompanyJan 15, 2026
Thank you for bringing this to our attention. We'd like to get to the bottom of this for you. I've requested your order information so we can review your situation. Thank you, Best Regards, TWC Team
Tom
Jan 6, 2026
Paid but no order
Ordered a month ago, credit card charged no order received. No response to email. Order TWC#955575 Confirmed Dec 5, 2025 Next will be to do a charge back on credit card and notify the Florida States Attorneys office to file a complaint.
Response from The Wellness CompanyJan 15, 2026
Thank you so much for bringing this to our attention! We truly appreciate you reaching out. We've looked into this matter and can see that you've already been in contact with one of our agents, who created a reshipment order for you at no charge. Our pharmacy is currently processing your reshipment, and you should receive your tracking information soon via both email and text message. Thank you for your patience and for giving us the opportunity to look into this matter. We genuinely appreciate you ! Best Regards, TWC Team
PGD
Jan 6, 2026
Excellent customer service
I ordered a kit for a semester abroad and unfortunately it was t going to arrive in time. I was very pleased w customer service team who was willing to cancel the order and give me a full refund.
Response from The Wellness CompanyJan 14, 2026
Thank you for taking the time to share this. We're thrilled you're satisfied with our service. Your trust in TWC means everything. Best Regards, TWC Team
Gary
Jan 5, 2026
I have had a wonderful experience with…
I have had a wonderful experience with this company.
Response from The Wellness CompanyJan 14, 2026
We appreciate your kind recognition of our efforts. It's wonderful to know we've made a positive difference. Thank you for supporting TWC. Best Regards, TWC Team

The Wellness CompanyReviews of twc.health

About The Wellness Company

About these reviews

More in Health Equipment

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HelloMD

MY DR'S NOTE

The Wellness CompanyReviews of twc.health

The Wellness Company reviews

Great products that really work.

I had an issue which was my fault

TWC is the BEST!

Great Physicians who instill confidence in their products!

VERY POOR CUSTOMER SERVICE

Paid but no order

Excellent customer service

I have had a wonderful experience with…

About The Wellness Company

About these reviews

More in Health Equipment

Friendsbuyteststrips

DiabeticPay

HelloMD

MY DR'S NOTE

The Wellness Company reviews

Great products that really work.

I had an issue which was my fault

TWC is the BEST!

Great Physicians who instill confidence in their products!

VERY POOR CUSTOMER SERVICE

Paid but no order

Excellent customer service

I have had a wonderful experience with…