TuxedoactionReviews of tuxedoaction.com

The selection of Tux's is never ending. Bought the White, and came in a little small. The customer service is excellent!

Suit jacket came in a good time. Nice material , would shop there again !

The company I ordered from is called Warmgoose, but the jacket is made from tuxedoaction and it is a fraud and it’s a scam. Probably the same company! I bought a $900 leather jacket. It was a little too small for my husband did a quick return didn’t take any tags off literally hanging on a hanger and then put it back in a box to ship it….mind you when I received the package I was so upset because it came in a UPS bag that was ripped And it was clearly from China! The customer service that I spoke with through email was very kind until they received my jacket and said that they could not exchange it for a larger size because it was damaged in shipping! I sent it back in a better package than I received it. They gave me the runaround told me to file a claim. Well when you try to file a claim, it was past the 14 days by the time I got all this done and there was no way to do it on the website so I emailed the customer service for the claim due to shipping damage and when they responded, it came from the same email as the original company that I bought the jacket from! This is a total scam. And I will be reporting this company!!

This suit arrived within a couple of weeks. Upon receiving it look nice it just ran a little smaller than my usual size. I contacted customer service and they were ok with exchanging the item. I haven’t received the exchange but I will update after wearing the item

Excellent customer service and great suit for a party!

Tuxedo Action has been very personable and understanding. I would give them a 10/10. The service is like no other. They want to make sure their product is perfect for you.

Fast and friendly customer service! My order arrived on time without any issues or delays. Their customer service team is great and they respond promptly to inquiries. The suit is beautiful! I strongly encourage buyers to follow their sizing video and guide to ensure a perfect fit. I will post pictures after my wedding in July.

This company is horrible!! Do not use them. I thought it was a Chinese company with a US warehouse. It is not!!! Also, they are quick with lip-service emails that have no substance to them. Just a smile and nod, email that they acknowledge it is a bad experience but does nothing to help the situation. They cannot even get back to me in 24 hours, about where my shipment is located, like they said they would. 7-15 day delivery, plus three days to get the suit "cleaned and prepared." If I had know that from the start I would not have ordered the product. Also, your delivery days do not start until "they" ship it. So if you order it on the 1st, but they do not ship until the 9th. As per their shipping rules if it gets to you by the 16th they are still good. Buyer be aware, 7-15 day delivery is actually 25-45 day delivery!!! Also, just because you have a tracking number means nothing. The product is coming from CHINA!!! This is the second reason I would not have ordered the product!!! I thought this was made in the USA. Finally, their tracking system needs a lot of work. My package said stuck in Dallas for over a week!!! As I reached out to them to attempt to get my tuxedo in time, no effort to get it to me. The event passed and the tux is still in Dallas or some outskirts of it. So this is getting worse. I ordered it on the 22 of Dec, but they did not ship it until the 29th of Dec. They are claiming they have 30 days from the 29th of Dec to have a "satisfactory" experience for the customer. Now, when I email them back for a refund, I have to wait until the 30th of Jan to get my refund. Finally, my shipping status still has not been updated since the 6th of Jan.