ShangTsungBHD
Great products
Quick delivery, great customer service, great products
Established in 1999, TurntableLab.com has been a trusted online store for DJs, Producers, & Designers. TTL also operates a retail location in NYC.
Turntable Lab (turntablelab.com) has 72 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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ShangTsungBHD
Quick delivery, great customer service, great products
Erik V.
Kyle was the shit. I stupidly forgot about a 2nd preorder and he helped me capture the package before it went out to change the address! This is why I love ttl
Greg M.
Awesome service and great products
Michael Palmer C.
Always have a great experience with Turntable Lab… super cool, high-quality products, and excellent customer service. When I emailed about an estimated shipping date on a pre-order, the auto-response told me they’d get back to me in 1-2 days, but it ended up being more like 1-2 hours. Can’t go wrong with this shop, in my experience.
TD
Customer service has been great. For my most recent purchase, I had an issue where UPS lost my package and folks from Turntable Lab were responsive and helpful. A few years ago I bought my turntable and speakers setup from TTL, and I've been really happy with it. I also love the selection of vinyl and supporting a smaller business.
Mathias Z.
Prompt response times and personable customer care.
Briony
I keep coming back to Turntable Lab. I’ve made many orders with them over the last few years and am always satisfied with the service. They have excellent customer service and are always responsive and fair in their handling of issues (not that I’ve had many). The one issue I had (which was because of USPS) was dealt with smoothly and quickly - my order was promptly re-sent. I’ve had issues with some other online vinyl stores (orders never turning up, customer service taking weeks to respond, etc.) and I’ve never experienced anything like that with Turntable Lab.
Julian I.
I have a nice record stand from Turntable Lab and recently bought a pair of Audio-Technica LP120 USB, they work and sound great!