Randy R.
I would not recommend this topper to anyone.
I would not recommend this topper to anyone. I bought it after much research. I ordered a queen medium. I have had it less than 1 year. The area where my hips lie are soft and have not held up. I thought I was getting a satisfaction guaranteed product, not so. I weight 136 lbs, sleep on alternate sides of the bed to help wear it evenly. My hips ache every morning. No help from the company. Very dissatisfied.
Response from TurmerryJan 8, 2024
Thank you for bringing this to our attention. We apologize for any inconvenience caused. We've already requested order details to resolve the issue promptly. We offer a 120-day trial period and a 5-year limited warranty for our toppers. Please note that our warranty does not cover minor tears from usage or slight depressions. Your satisfaction is important to us, and we'll do our best to make this right.
