Tulle & ChantillyReviews of tulleandchantilly.com

I am satisfied with the dresses. I order 4 bridesmaid dresses from them, and 1 for my engagement photos. Customer service is 5 stars. However the dresses are not. The fabric looks really cheap and it wasn't sawn on in the best way. Additionally, the design of the dress was different. In the picture the fabric in the torso would curve around the models body, but the dresses we got did not have that design and they attach it going straight up and down. I don't mind the cheap fabric so much, but was not happy with the design change. My wedding was too close and I couldn't return the dresses and buy new ones in time.... However... I love the color of the dresses, and they actually looked pretty nice on the pictures. (unless the bridesmaids bend their bodies and you can see how the fabric moves around because it was not attached properly). Overall, I am not mad about the dress, but If I had to do it again I would not go with Tulle and Chantilly, but it was ok. In Conclusion The dresses measurements were accurate. The colors are beautiful. The dresses look nice in pictures. Fabric quality is bad. Sawing was below average but ok. Customer service is good. Delivery was fast (5 weeks) So hopefully this review helps another bride.

I must say that I was a little nervous ordering my bridesmaid dress from this company, as I had never heard of them before. However, Tulle and Chantilly were very responsive and personable right away, and even sent me a personal email to confirm my measurements and order. They responded to every inquiry in a timely fashion. And of course, when my dress came, it was absolutely perfect. Beautiful material, excellent craftsmanship, and fit like a dream. I would highly recommend them to anyone looking for beautiful bridesmaids dresses.

We ordered four bridesmaid dresses from Tulle and Chantilly and, aside from a slight delay after ordering which did not affect the final delivery timing, we were delighted with the whole experience with Tulle and Chantilly. Sophie at Tulle and Chantilly was very careful about measurements, ensuring that we had all dresses in one order, and the results was that the dresses (considering the girls were not there to try them on for fittings) were very close to a perfect fit. The fabric, style and quality were as expected. We were very happy.

Tulle & Chantilly exhibits absolutely wonderful customer service care, great product quality, and timely shipping! The dress I ordered for my sister’s wedding is exactly what we were looking for. If you are looking for a unique, classy dress, then this is exactly the company you want to work with! -Lauren

Nervous about having my bridesmaids buy dresses online, I was blown away with how this online dress company pulled it together! Their customer service was very responsive and quick with all of my questions and all of my bridesmaids love their dresses! Absolutely love!

I got the dress yesterday and it finally turned out to be lovely. Dress ordered in Feb and I didn't know I have to reply their email to confirm order information until they called me after like 2 weeks. They confirmed the sizes with me for 3 times LOL. The dress quality is good and the color is exactly what I want (dusty rose). Thank you.

Do NOT use this company!!! Don't be tempted by all the cute colors and dresses! It is not worth it! I wanted to use their skirts for my wedding, so I ordered one several months in advance to see if I liked it. It was cute and arrived within a few weeks, so I went ahead and ordered one skirt for each of my 9 bridesmaids. The website says 4-5 weeks. I ordered at the beginning of January, the wedding was in mid-March, so I thought there wouldn't be a problem. 6 weeks go by. Nothing. I finally email them and ask if they are almost ready. Turns out all their workers take a 3 week vacation for Chinese New Years. Um.. why did you not tell me this when I ordered??? I tried to get a solid delivery date from them for several weeks over email so I could plan. They kept brushing me off and telling me it would be ready "on time" without specifically answering any of my questions. Finally I set a hard deadline -- either have it to me 11 days before the wedding or give me a refund. The deadline came and - surprise, surprise - no skirts and not even an email about their status. So I email them and tell them to cancel the order. What do you know! Now that I am livid and want my money back, the skirts are magically ready, and would I please accept them? No. I can't wait for these to ship from the other side of the planet, distribute them to all my bridesmaids, and make needed alterations in 11 days!! So I turned them down. Now it's less than TWO WEEKS BEFORE MY WEDDING and I have to completely redo my bridesmaid outfits. Such a nightmare. I am a full time college student and work 3 part time jobs and don't have time for this! I missed classes, work, and sleep to scramble and get a new outfit together for my girls. Bottom line: if you want to order a dress or skirt just for you and you don't have a timeline, sure. Go for it. But if you have any sort of timeline and/or are planning to order more than 1, FORGET IT! Please don't make the same mistake I did; a bride does not need this kind of stress right before her wedding!

I was extremely nervous to be buying a dress online, seeing how I needed it fairly promptly. However the service I received, as well as the length of time it took my dress to arrive were very reasonable. Being 6'3, I had ordered a custom size dress. The measurements of the dress I ordered were exactly the same as the measurements of the dress I received. The dress is quite beautiful, with lovely fabric. I would say the dress is of great quality. The dress came extremely fast. I ordered it on March 3, and it had arrived at my home in Canada by March 26. My correspondence with "Sophie" was efficient and pleasant. The one star off in my review is for the fees I was surprised with when my dress arrived in Canada. I had to pay an extra $21, which T & C had not forewarned might happen. Overall, I had a fantastic experience with Tulle & Chantilly. I would recommend it to anyone, and especially to plus-size or very tall women (as the custom dress route with Tulle & Chantilly is exceptional.)