ShedAt Shed, we make wellness simple with science-backed treatments for weight loss, longevity, and optimal health. This is your complete, personal wellness journey designed to help you Be the Real You. With comprehensive support from real people, including health coaches and customer care experts, we’re here for every step of your transformation.Get Started Here: https://www.tryshed.com
Shed (tryshed.com) has 1,048 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Personal Care · Orlando, Florida
Excellent
Personal Care · Grants Pass, Oregon
Excellent
Personal Care · Great Neck, NY
Excellent
Personal Care · Costa Mesa, California
Excellent
1,048 approved reviews, newest moderated first
Anonymous
Akheela provided a very thorough and detailed explanation of benefits and cancellation policy at the start of my prescription.
Response from ShedFeb 9, 2026
Thank you for sharing! We’re glad Akheela could provide clear guidance from the start—understanding benefits and policies upfront is important, and we’re happy she could make that process smooth for you.
Sydney
Mike is awesome!! He was very informative, and he listened as well as answered all of my questions. He guided me through how to navigate to website which made it a bit less confusing lol. I recommend SHED thus far! I haven’t gotten the actual medication yet but everything leading up to this point has been very helpful.
Response from ShedFeb 9, 2026
Thank you for taking the time to share this. We really appreciate your trust and are glad you felt supported during the process so far. Getting started can feel overwhelming, and we’re happy Mike was able to make things clearer for you. We’re looking forward to continuing to support you as you move into the next step of your journey with SHED!
Keith
Akeelha was very helpful, professional abd explained everything clearly. Thanks again.
Response from ShedFeb 9, 2026
Thank you for the kind feedback! We’re glad to hear Akeelha was helpful, professional, and clear. We’ll be sure to pass this along to her—Welcome to Shed!
Jessica M.
At first my experience with shed was great but when it came time to get my next refill is were it started going down hill (which I’m still waiting for btw) I messaged over and over it was 3 days before anyone get back to me and they said just wait for the text message for your refill it will come 9 days before it’s time. So I waited and nothing came. I started messaging again took another couple day. They said well you probably need to do a video call. Which was and had been scheduled for march 24. I explained what is going on and at this point I’m due for my next dose in a week. The lady said you must have missed your refill registration which I never got. Told her that too and she said well then you need to do a video call told her it’s scheduled for march 24. She said ok let me look, she looked saw it was and said I will put in an urgent for your refill. Got a call yesterday and had to explain the whole thing all over again and was told they would try their hardest to get my refill done before I need it. Which is in 2 days. I haven’t received any of my other subscriptions which I have 3 that I paid for almost 2 weeks ago and those run out in 2 days as well. But you have already taken the money out of my account for those 3 and the membership fee.
Response from ShedFeb 9, 2026
Hi Jessica, thank you for taking the time to share this. We’re really sorry for the frustration and stress this situation has caused—That’s not the experience we want for you. We want to acknowledge that there was a breakdown in communication regarding your refill registration and follow-up, and we understand how confusing and disappointing that must have been, particularly with doses coming due and medications already paid for. To provide some clarity: refills are typically initiated through a required check-in (which may include a video visit) to ensure treatment remains safe and appropriate. That said, if notifications or refill prompts were not received as expected, that’s something we take seriously and are actively reviewing. Once our team identified the issue, an urgent request was submitted to help prevent any lapse in treatment. Your feedback has been shared internally so we can improve response times and refill coordination moving forward. A senior team member will be reviewing your account to ensure everything possible is done to resolve this quickly and to prevent this from happening again. Thank you for your patience, and again, we’re truly sorry for the inconvenience.
Kim
So far so good! I have used another provider and the service was confusing and the website unhelpful but Shed has been very clear and professional.
Response from ShedFeb 9, 2026
Thank you for sharing your experience! We’re so glad to hear things are going well so far and that you’ve found our service clear and professional. We’re happy to have you with Shed and look forward to supporting you on your journey!
Sam H.
This company is great, and my customer service today was amazing. They are really hands on for a great price!!!
Response from ShedFeb 9, 2026
Thank you so much for the kind words! We’re really happy to hear you had an amazing experience with our customer service and that you felt well taken care of. Providing hands-on support at an affordable price is exactly what we strive for, so this means a lot to us. We truly appreciate your support! 💙
Connie King D.
I spoke to Jason today he was very informative about how the process go and with refills he was very helpful I’m so ready to start my new journey
Response from ShedFeb 9, 2026
Thank you so much for sharing this! We’re thrilled to hear that Jason was informative and helpful—he’ll be so glad to know he made a great impression. 😊 We’re excited for you and honored to be part of your new journey. If you ever have questions along the way, our team is there to assist you through your portal to support you every step of the process. Welcome to Shed! 🚀
Eric B.
Avoid ShedRx at all costs. Their billing practices are dishonest, predatory, and incredibly stressful. They consistently charge my account days earlier than the scheduled date, causing issues with my checking account. They advertise that you can “pause or cancel anytime before your next treatment,” but that is simply not true. It is practically impossible — their system blocks you, and customer service gives you the runaround. When I attempted to cancel, they offered me 30% off. Sounds good, right? Except they quietly raised the regular price to $299, then charged me $209 for the “discount.” I had been paying $149/month all along — so 30% off should have been nowhere near $209. This is blatant manipulation. Their customer support team responds quickly when the issue is anything except billing. When it comes to money, suddenly they “can’t refund,” only “credit the account.” Convenient, right? Crooks. Absolute crooks. No transparency, no accountability, and no respect for the customer. The business model is built on lies and tricking people into paying more than they agreed to. Save yourself the stress — do NOT sign up with ShedRx.
Response from ShedFeb 9, 2026
We’re sorry to hear about your experience and understand how frustrating billing concerns can be. To clarify, all patients are required to complete an initial two-month commitment before becoming eligible to pause or cancel their treatment. After that requirement is met, accounts can be paused or canceled 72 hours prior to the next billing cycle. We regret if this policy wasn’t clear during your enrollment. This billing policy is outlined in our terms and conditions that agreed to upon signing up with Shed. Regarding billing timing, we operate on a 28-day billing cycle rather than a calendar month. This ensures medications are processed and shipped in time so there are no gaps in treatment. As a result, charges may appear a few days earlier than expected, but this is done solely to support consistent and timely delivery. Due to pharmacy and medical regulations, refunds are not always possible once an order has begun processing; however, account credits are offered in those situations. Our team should always communicate this transparently, and we’re sorry if that was not your experience. We value all feedback and would welcome the opportunity to review your account and address your concerns directly. Please contact our support team via your patient portal, so a manager can assist you further!