ShedAt Shed, we make wellness simple with science-backed treatments for weight loss, longevity, and optimal health. This is your complete, personal wellness journey designed to help you Be the Real You. With comprehensive support from real people, including health coaches and customer care experts, we’re here for every step of your transformation.Get Started Here: https://www.tryshed.com
Shed (tryshed.com) has 1,048 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Personal Care · Orlando, Florida
Excellent
Personal Care · Grants Pass, Oregon
Excellent
Personal Care · Great Neck, NY
Excellent
Personal Care · Costa Mesa, California
Excellent
1,048 approved reviews, newest moderated first
Alexandra S.
Easy to use and efficient support from customer service, I've been using this for over a year and only have had positive experience throughout.
Response from ShedJun 12, 2026
Thank you for your continued support! We’re thrilled to hear that your experience over the past year has been consistently positive and that our team has been able to provide efficient support whenever needed. We appreciate you being part of the Shed community!
Jose A.
Had a bit of an issue when I was trying to re-join Shed to take advantage of the “come back” promo. The instructions/promo wasn’t clear. Submitted a case and Ethan initially took over and was passed on to Savannah. They were able to find a resolution for me that is acceptable. Great follow up!
Response from ShedJun 12, 2026
Thank you for sharing your experience! We’re glad Ethan and Savannah were able to work together to find a resolution and provide the follow-up needed. We appreciate your feedback and are happy we could help get things sorted out.
Tiffany �.
Micheal was phenomenal
Response from ShedJun 10, 2026
Thank you for the kind words! We’re glad Michael provided such a phenomenal experience. We’ll be sure to share your feedback with him.
Tasha W.
Great customer service, fast shipping, and my questions get answered. No side effects, very pleased with the dodge each month and ok down 18lbs. No complaints!
Response from ShedJun 10, 2026
Thank you for the great feedback! We’re thrilled to hear you’ve had a positive experience with the service and support. Congratulations on your progress, and we’re excited to continue supporting you on your journey.
debra D.
accidentally my meds had be tossed out and Paige helped me to get my script in sooner to have my medicine. So hopefully it will be here soon
Response from ShedJun 10, 2026
Thank you for sharing your experience! We’re glad Paige was able to assist and help expedite the process! We appreciate your patience and hope your shipment arrives soon.
april H.
I’m happy with products from shed. My problem has been the extreme confusion in navigating the website/platform. It feels like you’re all over the place just to get answers. I wish they had a single app. But through it all, Paige responded to all my questions promptly in the chat group and got the ball rolling to help solve my issue. So if you get a good customer service rep like Paige who will try and get info for you, then it’s great!
Response from ShedJun 10, 2026
Thank you for your feedback. We’re glad to hear you’ve been happy with the products and that Paige was able to assist you promptly and help get your concerns addressed. We also appreciate your comments about the platform experience and navigation, as feedback like this helps us continue improving the member experience!
donna F.
I used for at least 6 months..I may be wrong on time frame. Wasn’t seeing results for the price. In April it was time to speak to them again to renew my prescription. I told them I no longer want the meds. They had already billed without my consultation and would not refund $199. I also did not get the meds.
Response from ShedJun 9, 2026
We’re sorry to hear about your experience. As outlined in our membership terms, cancellation requests must be submitted before the next billing cycle to prevent future charges, as orders begin processing once billing occurs. If you believe there was an issue with your account, billing, or medication shipment, please reach out to our support team at 877-879-1914 or through your patient portal so we can review the details and assist further!
Amy
I was going in circles with little to no response. The response I did get, they did not understand the issue. Then Ethan took the time to understand I had three issues to be resolved and he took care of all three in one swoop.
Response from ShedJun 8, 2026
Thank you for sharing your experience. We’re sorry the resolution took longer than it should have, but we’re glad Ethan took the time to understand your concerns and get everything addressed. We’ll be sure to pass along your kind words to him!