OtterServing smarter. Our Restaurant Operating System helps restaurants make more money, delight guests, and navigate the ever-changing world of food—all in one place.
Otter (tryotter.com) has 588 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Shenoy S.
Azreal you are real deal person men I really appreciate for your commitment and patience for helping me through out my process
Response from OtterMar 14, 2025
Hi Shenoy, Thank you so much for your review! We're thrilled to hear that Azreal provided a great experience in helping you. Looking forward to growing your businesses together. Thanks! -Alex
Jon B.
Jay from support is helping us enable a mission critical feature for our business! Super fast response time, understood exactly what the requirements are, and was a great communicator. Props to Otter for prioritizing us and helping put us in a position to succeed.
Response from OtterMar 12, 2025
Hi Jon, We appreciate your feedback, so glad to know that Jay is part of helping you with a mission that is critical to your Business and assisting you overall! We'll give him a shout-out! -Alex
Donny
Thanks peter gabriel for the smooth onboarding process. very helful
Response from OtterMar 10, 2025
Thank you so much for the Feedback, Donny! We're glad to know that you had a smooth onboarding process with Peter. Looking forward to growing your businesses together. Thanks! -Alex
Christian L.
Peter is the best helper actually in otter, and he is so nice and helped me with my 28 brands. Thanks peter and I am glad that you working with otter
Response from OtterMar 4, 2025
Hi Christian! Thanks so much for the feedback! We’re happy that Peter was able to help you and with your 28 brands! We'll definitely give him a shoutout! Looking forward to growing your businesses together. Thanks! -Alex
Luara B.
Lendly was great! She was fast on helping us on our needs!
Response from OtterFeb 26, 2025
Hi Luara! Thanks so much for the feedback! We're so glad to hear that Lendly was able to assist you with your needs. Looking forward to growing our businesses together. Thanks!
Aimee T.
I was hesitant to try a new POS system because it’s always been such a chore to set up. Well it again was a chore lol. BUT I’m so glad I did! Sunny was my salesperson and he was great and everything he sold me on was absolutely true with the new system. Max helped me with setup and was great. I had some little kinks that needed fixing and they were both right on it to get my system up to par. Now on to Otter POS, the system is really great! It is very easy to use. My staff was able to just jump on and easy figure out how to use the system within MINUTES! It seems that business has even already picked up with increased revenues. I LOVE the integration with DoorDash and UberEats, makes it so much easier and faster to get orders through. Highly recommend!
Response from OtterMar 3, 2025
Hey Aimee, Thank you so much for your review! We're thrilled to hear that you had a great experience with Otter. We're happy to see that Sunny and Max were able to help you with the set-up and getting things seamless for your operations, we'll definitely give them a shoutout! If there's anything else we can assist you with, don't hesitate to reach out. Looking forward to growing your businesses together. Thanks!
Jesaiah S.
Outstanding products and supporting customer service; highly recommend this excellent company!
Response from OtterMar 3, 2025
Hi Jesaiah, Thank you for your review! We're happy to hear that you had such a positive experience with both our products and customer service. Looking forward to growing your businesses together.
David
He made it painless and easy. Great service like always.
Response from OtterMar 3, 2025
Hi David! Thank you for the great feedback. We're so glad our team was able to make things smooth and easy for you. We look forward to continuing to do business together.
