OtterReviews of tryotter.com

4.4588 reviews
Internet & Software

Otter

About Otter

Serving smarter. Our Restaurant Operating System helps restaurants make more money, delight guests, and navigate the ever-changing world of food—all in one place.

Otter (tryotter.com) has 588 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: tryotter.com
Website: tryotter.com
Category: Internet & Software
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 97% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Otter reviews

588 approved reviews, newest moderated first

Catherine B.
Aug 27, 2025
Camille was very helpful
Camille was very helpful on the chat and follow up emails. I was having trouble with my Otter dashboard. Within a few minutes she had me back online. I was also wanting to set up new locations. She took the information and followed up with her team and sent me an email letting me know the statue on my request. The service was amazing!
Response from OtterAug 27, 2025
Hi Catherine, Thank you for your review! We’re thrilled to hear that Camille was able to quickly get your dashboard back online and help you set up new locations, which was awesome! We'll pass along your kind words to Camille! Looking forward to growing your business together, thanks! -Alex
Teerapong S.
Aug 22, 2025
Well done
Well done. Helpful. Effective.
Response from OtterAug 22, 2025
Hey there, Thank you so much for the review! We're thrilled to hear that you were able to enjoy our services! Looking forward to growing your business together, thanks! -Alex
Nawal K.
Aug 21, 2025
Lendly was the BEST
Lendly was the BEST! i can't even begin to tell you how easily he fixed an issue that was causing me so much distress. We'd been trying for 2 days and it took him 15 minutes :)
Response from OtterAug 22, 2025
Hey Nawal, Thank you so much for your kind words! Lendly was indeed awesome in helping you resolve your issue easily. We'll definitely shout him out! Let us know if there's anything else we can help with. Looking forward to growing your business together, thanks! -Alex
Sophie B.
Aug 16, 2025
Aide parfaite et efficace ! Technicien très sérieux !
Mon problème a été rapidement résolu grâce a l’efficacité des équipes Otter. Très sérieux et très réactif Merci
Response from OtterAug 18, 2025
Bonjour Sophia, Merci beaucoup pour votre avis. Nous sommes ravis de savoir que notre équipe a pu résoudre rapidement votre problème et démontrer son esprit d’équipe et son efficacité en travaillant avec vous. -Alex
张Nathan
Aug 16, 2025
Patient and friendly
The tech spend whole 2 hours to help me with my problem. I appreciate his patience and friendly attitude from the beginning to the end
Response from OtterAug 18, 2025
Hi Nathan, We appreciate your review! We're so glad that you had an awesome support experience from our team and that they were able to assist with your issue. Looking forward to growing your business together, thanks! -Alex
Em
Aug 13, 2025
SUPPORT SPECIALIST ROCKSTAR
The help I received from Jared made such a difference in setting everything up! What a lifesaver!! I don't truly enjoy Otter as of yet, but JARED is a blessing to your company.
Response from OtterAug 13, 2025
Hi Em! Thank you so much for your awesome review! We're thrilled to know that Jared was able to make such a difference in assisting you with your issues and getting everything set up for you We'll definitely shout him out! We truly hope you get to enjoy Otter! Looking forward to growing your business together, thanks! -Alex
Charlotte W.
Aug 8, 2025
They responded quickly and were very…
They responded quickly and were very helpful!
Response from OtterAug 11, 2025
Hi Charlotte, Thank you so much for your review! We're thrilled to know that our team was able to assist you and showcase their promptness and helpfulness. Looking forward to growing your business together, thanks! -Alex
Jennifer G.
Aug 7, 2025
Jonah was polite
Jonah was polite, quick and efficient
Response from OtterAug 8, 2025
Hi Jennifer, Thank you so much for the kind words! We're thrilled to hear that you found Jonah’s service polite, quick, and efficient. If there’s anything else we can help you with, please don’t hesitate to reach out. -Alex

OtterReviews of tryotter.com

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Camille was very helpful

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About Otter

About these reviews

More in Internet & Software

ICDSoft

Globlinker

Fixrunner

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Otter reviews

Camille was very helpful

Well done

Lendly was the BEST

Aide parfaite et efficace ! Technicien très sérieux !

Patient and friendly

SUPPORT SPECIALIST ROCKSTAR

They responded quickly and were very…

Jonah was polite