OtterReviews of tryotter.com

4.4588 reviews
Internet & Software

Otter

About Otter

Serving smarter. Our Restaurant Operating System helps restaurants make more money, delight guests, and navigate the ever-changing world of food—all in one place.

Otter (tryotter.com) has 588 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: tryotter.com
Website: tryotter.com
Category: Internet & Software
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 97% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Otter reviews

588 approved reviews, newest moderated first

mehul V.
Oct 12, 2025
Steak Escape
Hands down, these guys are always very very helpful n prompt. They will stay with you till the trouble shooting is done. Their follow up is amazing too. Every small n big issue, I always fall back on them n they never disappoint. Kudos to the team. THANKYOU MEL STEAKESCAPE COLLIERVILLE TN
Response from OtterOct 13, 2025
Hi Mel, Thank you so much for your kind words! We’re thrilled to hear that our team has been able to support you whenever you need it. We truly appreciate your trust in us and love hearing that you can count on us for both big and small issues. We’re grateful to have you as a partner! -Alex
Mohammad H.
Oct 2, 2025
Worst company ever
One of the worst company I have ever dealt with. Even after two months they couldn't get my integration done. When spoke to the customer service, they replied " the onboarding team member who meant to help you with your account is off sick". If a company has only one guy to help all customer with onboarding, you can imagine what service you can expect. Stay away from this dodgy company if you don't want to waste your time and money.
Response from OtterOct 2, 2025
Hi Mohammad, Thank you for sharing your experience, and we’re really sorry to hear about the difficulties you’ve faced with onboarding. We’ve requested additional information from you so that we can better understand the situation and resolve it as quickly as possible. Your feedback is important, and we want to make this right. - Alex
Delishpizza
Oct 1, 2025
Donnie helped me to fix my issue
Donnie helped me to fix my issue He was really good at his work He know what exactly he is doing Thank you so much for your help I really appreciate it
Response from OtterOct 1, 2025
Hey there! Thank you for sharing your experience! We’re thrilled to hear that Donnie was able to resolve your issue quickly and effectively. We’ll be sure to pass along your kind words to him. Looking forward to growing your business together, thanks! -Alex
Raymond G.
Sep 29, 2025
POS Injection Error
Resolved our POS Injection issue in a timely manner and orders are now going through without any issues
Response from OtterSep 29, 2025
Hi Raymond, Thank you so much for the review! We're thrilled to know that our team was able to resolve your Injection issues with your POS. Please don't hesitate to contact us if you need further assistance or have any questions. We're here to help! -Alex
Anna D.
Sep 25, 2025
Problem fixed quickly
Billy did a great job today. He was quick and accurate
Response from OtterSep 25, 2025
Hi Anna, Thank you for the feedback! We're thrilled to know that Billy did a great job in helping you out. We'll pass along your kind words to him. Looking forward to growing your business together, thanks! -Alex
silencio estivel L.
Sep 20, 2025
great hard work earvin ,,
great hard work earvin ,,
Response from OtterSep 22, 2025
Hey there, Thank you very much for your review! We're thrilled to know that you acknowledged Earvin's hard work in helping you out. We'll definitely shout him out. Looking forward to growing your business together, thanks! -Alex
Arbi
Sep 18, 2025
everything was clear and smooth with…
everything was clear and smooth with him.
Response from OtterSep 19, 2025
Hi Arbi, Thank you for your review! We're happy to know that our team was able to provide you with a clear and smooth service in helping you out! Looking forward to growing your business together, thanks! -Alex
Billy P.
Sep 17, 2025
great customer service
great customer service
Response from OtterSep 17, 2025
Hi Billy, Thank you for the review! We’re delighted to hear that you had a great experience with our customer service team. Looking forward to growing your business together, thanks! -Alex

OtterReviews of tryotter.com

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