OtterServing smarter. Our Restaurant Operating System helps restaurants make more money, delight guests, and navigate the ever-changing world of food—all in one place.
Otter (tryotter.com) has 588 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Jennifer V.
Excellent customer service from Billy!
Response from OtterSep 15, 2025
Hi Jennifer! Thank you so much for your review! We're thrilled to know that you have had an awesome support experience with Billy. Looking forward to growing your business together, thanks! -Alex
Diana Duran B.
Tedd was very responsive and quick with all of my questions. He gave me answers in a timely manner allowing me to continue with my investigations. Thank you Tedd for your help!
Response from OtterSep 15, 2025
Hi Diana, Thank you so much for your kind words! We're thrilled to hear that Tedd was able to support you promptly and effectively. We’ll be sure to pass along your appreciation to him. Looking forward to growing your business together, thanks! -Alex
Suksant P.
Good experiences. Fast and prompt in addressing whatever you need. Convenient to contact.
Response from OtterSep 5, 2025
Hi Suksant, Thank you so much for the kind words! We're glad to hear that you enjoyed your experience with Otter! Looking forward to growing your business together, thanks! -Alex
Consumer
Fast and efficient
Response from OtterSep 5, 2025
Hi! Thank you so much for the review! We're glad that you find our services fast and efficient. Looking forward to growing your business together, thanks! -Alex
Robby J.
Mathew was fantastic to deal with today, he got what we needed fixed as quick as possible, would highly recommend!
Response from OtterSep 2, 2025
Hey Robby, Thank you for the kind words! We're thrilled to hear that Matthew was fantastic in helping you out and fixing your issues quickly. We'll pass along your kind words to him! Looking forward to growing your business together, thanks! -Alex
Eom D.
Jared resolved my issue. His support was awesome. Thank you,
Response from OtterSep 2, 2025
Hi Eom, We appreciate the review! Jared was indeed awesome. We're thrilled that he was able to resolve your issue. We'll pass along your kind words to him. Looking forward to growing your business together, thanks! -Alex
SalaThai R.
Jonah was extremely helpful and patient, providing assistance to the best of her ability.
Response from OtterSep 1, 2025
Hi, Thank you so much for your feedback! We're thrilled to know that Jonah was able to provide assistance and help you with your issue. We'll pass along your kind words to her. -Alex
Stephanie S.
quick resolve, attentive
Response from OtterAug 28, 2025
Hi Stephanie, Thank you for your review! We're happy to know that our team was able to showcase their attentiveness and resolve your issue quickly. -Alex
