OtterServing smarter. Our Restaurant Operating System helps restaurants make more money, delight guests, and navigate the ever-changing world of food—all in one place.
Otter (tryotter.com) has 588 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Tombolino R.
Great knowledge and communication. Made it nice and easy
Response from OtterFeb 20, 2026
Hi there, Thank you for your kind words! We’re so pleased to hear that you found the process clear and easy, and that our team's knowledge and communication met your expectations. -Alex
Jose C.
Peter was great and made the onboarding process super easy!
Response from OtterFeb 20, 2026
Hi Jose, Thank you for your lovely feedback! We’re so pleased to hear that Peter made the onboarding process smooth and easy for you. We’ll be sure to pass your kind words along to him; he’ll really appreciate it. We look forward to continuing to support you! -Alex
Ilaryion D.
We have started working, but I am not ready to talk about my experience yet. I can provide more details later.
Response from OtterFeb 20, 2026
Hi there, Thank you for sharing this. We completely understand that it can take time to form a full experience, especially at the beginning of a new partnership. We’re glad to have started working together and look forward to hearing more of your feedback when you’re ready. Looking forward to growing your business together, thanks! -Alex
Team M.
Simple andeasy
Response from OtterFeb 20, 2026
Hi there, Thank you for your feedback! We’re glad to hear you found the experience simple and easy. We appreciate you taking the time to share your thoughts! -Alex
Mosaed
Good experience
Response from OtterFeb 20, 2026
Hi Mosaed, Thank you for your review! We’re glad you had a good experience and appreciate you taking the time to share your feedback. -Alex
atx_bubble_tea B.
Tried to integrate the POS with otter for trial. easy set up so far but would like to see what venmo market place could offer.
Response from OtterFeb 20, 2026
Hi there, Thank you for giving Otter a try! We’re glad to hear the POS integration was easy to set up. We’d love for you to explore more of what the Venmo Marketplace can offer, and if you have any questions along the way, our team is here to help! -Alex
Julie S.
The agent was very helpful
Response from OtterFeb 20, 2026
Hi Julie, We appreciate you taking the time to share your experience. We're thrilled to hear that you find our team very helpful. Don't hesitate to let us know if there's anything else we can help with! -Alex
Veronica G.
The customer service at this company is one of the best I’ve experienced. From the first person I spoke with, to the last person who kept me informed about the process, was outstanding. They resolved my issue immediately with professionalism and kindness. Thank you!
Response from OtterFeb 20, 2026
Hi Veronica, Thank you so much for your kind words! We’re thrilled to hear that our customer service team made such a positive impression and resolved your issue quickly. We truly appreciate you taking the time to share your experience, we're looking forward to growing your business together, thanks! -Alex
