OtterServing smarter. Our Restaurant Operating System helps restaurants make more money, delight guests, and navigate the ever-changing world of food—all in one place.
Otter (tryotter.com) has 588 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Timothy I.
Easy to work with and straight forward.
Response from OtterFeb 13, 2026
Hi Timothy, Thank you so much for the feedback! We're thrilled to know that you find our services easy to work with and straightforward! We're looking forward to growing your business together, thanks! -Alex
Nicollet A.
The issue I have been facing is from last one week or so. But Robert have done it in no time. Great communication skills and give a Promotion to this guy if possible.
Response from OtterFeb 13, 2026
Hi Nicollet, Thank you for taking the time to leave us this feedback! We’re sorry you've been dealing with the menu sync issue for the past week. It’s fantastic to hear that Robert resolved it quickly and kept communication clear throughout. He’ll be thrilled to hear your “promotion” suggestion, and we'll let him know about it! -Alex
Francisco G.
Mackey was amazing she help me with all my issues.
Response from OtterFeb 12, 2026
Hi Francisco, Thank you so much for your kind review! We’re delighted to hear that Mackey was able to help you with all your issues. We'll definitely give her a shout-out! Looking forward to growing your business together, thanks! -Alex
Barry
Peter was great with the integration. However the onboarding contact never ordered my equipment after multiple requests.
Response from OtterFeb 12, 2026
Hi Barry, Thank you for taking the time to leave a review. We’re really pleased to hear that Peter did a great job with the integration. We’ll be sure to pass your kind words on to him. -Alex
Suraphat S.
Very Helpful
Response from OtterFeb 12, 2026
Hi Surapchat, We appreciate the review! We're happy to know that you find our services helpful. This is exactly what we aim for and we're looking forward to growing your business together, thanks! -Alex
Carniceria La F.
smooth onboarding experience
Response from OtterFeb 12, 2026
Hi there, Thank you so much for leaving us a 5-star review! We're thrilled to know that you have had such a smooth onboarding experience with our team! Looking forward to growing your business together, thanks! -Alex
Awesome C.
Alot of care was done quickly
Response from OtterFeb 12, 2026
Hi there, Thank you for your kind words! We're glad to hear that the Shipday integration was handled with care and completed efficiently. We appreciate your support! -Alex
Jonika
He was great answered all my questions and was through! Would recommend
Response from OtterFeb 12, 2026
Hi Jonika, Thank you so much for your feedback! We're thrilled to hear that you had such a positive experience and that all your questions were answered thoroughly. We truly appreciate your recommendation! -Alex
