OtterServing smarter. Our Restaurant Operating System helps restaurants make more money, delight guests, and navigate the ever-changing world of food—all in one place.
Otter (tryotter.com) has 588 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Ardian P.
Peter was helpful so far with the onboarding .
Response from OtterMar 2, 2026
Hi Ardian, Thank you for sharing your experience! We're glad to hear Peter has been helpful during your onboarding process so far. Please don’t hesitate to reach out if you need anything along the way. -Alex
Angela
I was experiencing a major integration issue because of a prior integrator. Geraldine was able to pinpoint the problem and fix it very quickly. She is a true asset to the Otter family. Geraldine listened to what I was explaining and was very understanding of my concerns and needs! Because of Geraldine, I am able to take orders once again!!
Response from OtterMar 2, 2026
Hi Angela, Thank you so much for your kind words! We’re thrilled to hear that Geraldine was able to quickly resolve your integration issue and provide the support you needed. We’re glad her expertise made it possible for you to take orders again. Your feedback means a lot, and we’re always here to help whenever you need us! -Alex
You h B.
Good job peter thank you for helping
Response from OtterFeb 27, 2026
Hi, Thank you so much for your kind words! We’re thrilled to hear that Peter was able to help and provide a great experience. We truly appreciate you taking the time to share your feedback! -Alex
Jerry W.
Eden and Peter were great at onboarding and setting up additional Otter account.
Response from OtterFeb 27, 2026
Hi Jerry, Thank you for your wonderful feedback! We're so glad to hear that Eden and Peter made your onboarding and additional Otter account setup smooth and seamless. We’ll be sure to pass along your kind words to both of them. -Alex
Angelica I.
Leverex was so kind and he answered all our questions. He explained us all the steps thaat we nedd to know to set up our Venmo/Otto account
Response from OtterFeb 26, 2026
Hi Angelica, Thank you so much for the review! We're thrilled to know that Leverex was able to assist you and answer all your questions. We're always looking forward to growing your business together. Thanks! -Alex
Youngbum S.
Smoothly connect everything
Response from OtterFeb 25, 2026
Hi, Thank you for the 5-star review! We truly appreciate your support and are so glad you had a great experience. Looking forward to growing your business together, thanks! -Alex
Hector L.
Good person
Response from OtterFeb 25, 2026
Hi Hector, Thank you for taking the time to leave a review! We truly appreciate your kind comment and are happy to know you had a positive experience. We're looking forward to growing your business together, thanks! -Alex
Frsh F.
Very great I’m satisfied
Response from OtterFeb 25, 2026
Hey, Thank you for your wonderful feedback! We're so pleased to hear that you're satisfied with our service. Your support means a lot to us, and we’re always here whenever you need us. -Alex
