OtterServing smarter. Our Restaurant Operating System helps restaurants make more money, delight guests, and navigate the ever-changing world of food—all in one place.
Otter (tryotter.com) has 588 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Blazin Chicken & G.
it was great
Response from OtterFeb 25, 2026
Hi there, Thank you so much for your kind words! We're really glad you had a great experience with us. We truly appreciate your support and look forward to serving you again. -Alex
Min
Fast easy set up, understand my need and completed in one session.
Response from OtterFeb 24, 2026
Hi Min, We appreciate the review! We're thrilled to hear that your setup went smoothly and quickly. We’re genuinely sorry to read your update regarding communication and the POS support you were expecting. We requested more information so we can have a look at this! -Alex
Joaquin P.
The call was short ant to the point. Thank you
Response from OtterFeb 24, 2026
Hi Joaquin, Thank you for your review! We're glad to hear the call was short and to the point. We always aim to make things clear, efficient, and respectful of your time. We're looking forward to growing your business together, thanks! -Alex
Scott T.
Peter was awesome. I had been waiting over a month for an issue to be resolved and he handled it for me, finally. I’m so grateful! Nobody else’s was able to help me.
Response from OtterFeb 24, 2026
Hi Scott, Thank you so much for sharing your experience. We’re especially glad Peter was able to step in and resolve the issue for you after such a long wait. If there's anything else we can help with, please let us know! -Alex
Gregory S.
great time and full explanation
Response from OtterFeb 24, 2026
Hi Gregory, Thank you for your feedback! We’re glad to hear you had a great experience and that everything was clearly explained. We appreciate you choosing us, and we're looking forward to growing your business together. Thanks! -Alex
Shas
It was a great working with Peter and Laura and onboarding was pretty smooth, Thanks to team and you guys are great 5 star.
Response from OtterFeb 24, 2026
Hi Shas, Thank you for the fantastic 5-star review! We're so pleased to hear that Peter and Laura made your onboarding experience smooth and enjoyable. We're looking forward to growing your business together, thanks! -Alex
Faisale
Keep up the work Peter and Adil
Response from OtterFeb 24, 2026
Hi there, Thank you for the review! We’ll be sure to pass your message along to Peter and Adil; they’ll be delighted to hear it. We appreciate your support and look forward to continuing to deliver great service. -Alex
Abdul-Rahman M.
Peter Gabriel was great, he walked me through everything and was very kind throughout the entire process
Response from OtterFeb 24, 2026
Hi Adbul, Thank you so much for your kind words! We're thrilled to hear that Peter provided such a supportive and thorough experience. We truly appreciate you taking the time to share your feedback! -Alex
