MindedReviews of tryminded.com

My provider was friendly and knowledgeable. However, I was just needing a refill on a sleeping medication that I have used for years. Since it had last been prescribed 6 months ago she wouldn’t refill it even though I only get it filled twice a year. So basically because I don’t use it often she wouldn’t refill it? That doesn’t make sense. Very disappointed and won’t use minded again.

It was a very informative and helpful experience. I felt like i was treated like a person, and concerns of getting better are very genuine.

Provider was excellent. The video was not in sync with the provider so looks to me a zoom issues

The NP was very kind and professional. She seemed to actually care about my needs and what I was explaining to her. My prescription was ready for pickup at my local pharmacy shortly after the visit was over.

Had a good initial consult and was prescribed an Rx to help my insomnia and depression, great! Except... They never sent the Rx to my pharmacy and it has been three days without a reply from Minded. I have messaged them on their site multiple days and left multiple phone calls. Their phones put you on hold for 5 mins and then automatically make you leave a message. Terrible customer service and what is the point if I can't even get what was prescribed to me? Every day I have to wait for them to reply is a day I go sleepless. The service would actually be good if they could answer their phones or send an Rx.

She was very nice. I look forward to talking again.

Another one of these fly by night "mental health companies" that are nothing but a scam to get you locked into their 65 dollar a month fee. Outrageous claims like 24/7 support. I've emailed and texted the support number multiple times and gotten nothing back. my "physiatrist" was nice and friendly; but nothing came of it. No new medicine, when I provided my history of various medicine it was scoffed at and danced around. You're "Initial interview" is 30 minutes if you're LUCKY. My physiatrist literally took a call in the middle of me crying and explaining my trauma. All these companies are just money grabs.

The experience in speaking and meeting the doctor was great he showed that he really care unfortunately the meds prescribed is not working for me so it pains me but I wish to cancel my subscription if you can give me the meds that worked for me over the years 20 and counting then I'll definitely return