MindedReviews of tryminded.com

I have a lot of difficulty with the support services. My medication was sent through as a 90 day which the clinician who was awesome and myself agreed upon however we understood the possibility That my insurance may decline it and I’d have to ask for a 30 day. I’ve been reaching out for w full day now no success all they’ve told me is the prescription was sent to my pharmacy which we knew

I already felt weary about my psychiatrist and how she responded to my concerns. Then for my latest appointment, that I was already very nervous for, was rushed and I was made to feel like my psychiatrist had better things to do than help me. Every last words of my sentences were interrupted and cut off and I was prescribed a medication with a very common symptom that I made my psychiatrist aware was a problem with my last one. That paired with the fact that I was given a different medication than was stated I would be given in a previous appointment if the current dosage was not helping, has made me lose my confidence in my journey to find something that works for me. This negative experience made me cancel my membership for minded and abandon my search for a fitting medication.

I wish I had more information before joining minded. My first appointment felt very impersonal and almost like an interview rather than a therapy session. The session honestly raised my anxiety since I felt like I needed to say the right thing. The way questions were asked felt like a test/ interview which I didn’t like. It also felt very rushed honestly. I could hardly keep up with what she was saying because there was so much information being thrown at me.. I didn’t feel comfortable in the session at all. I hope it goes better next time.

After always starting 10-20 minutes late, my provider takes off on tangents about himself and his issues, or is horribly improper and unprofessional with unnecessary side topics. Then in the last 5 minutes checks my pharmacy and says I seem good and he'll send refills. 15 minute appts with no time between appts for providers to put away one case and get another case opened does not feel like a good model. I feel like just another number having money sucked from me.

Was fine, as expected, though some points of the video interview Video quality video quality appearance was low quality, slightly'fuzzy', blotchy at times, background covering electronically generated was shadowy around the silhouette as host was moving head. The Minded logo on the upper right screen was clear. Time of Connectivity at Appointment Time of connecting at appointment was LATE, by meeting host. I connected Early on the meeting, Was presented with message, 'Waiting for Host to Enter Meeting. I connected 15 min. prior to start of meeting, to ensure connecting to meeting. I disconnected, reconnected Multiple Times in meeting, to ensure connectivity to meeting. Host joined meeting at 3-5 min.later on the hour of meeting time. I was highly concerned l would not connect to the meeting as scheduled, and would incur the $50 fee / not connect. There was no mention of the host on the point of time of Connectivity. Points of discussion There was a 'question and answer' right away, l didn't know where to start, l started talking about myself, what I'm looking for, what l have been with, what my needs are, and was faced to get information by asking questions, it seemed at times, l was asking questions, to get information, as otherwise would not get information, had l not asked. I think l could have gotten a better picture of the service, how it works, but feel like l do not have a good picture of the service. It just seemed like a very very basic interview, question/ answer. Presentation of host Host appeared very polite, congenial.

I chose to use minded as I was dealing with some situational anxiety and depression. I wanted to give It a try because it seemed less painful than seeing my PCP. I ended up seeing my PCP anyway because this service wasn’t productive at all.

Tbh the service started off great. The issues came when providers started missing appointments with me? I would log in, wait and then nothing. The first time it happened the fix was quick and I had a new appointment two days later and a refill on my RX. This time however, the provider missed their appointment with me, I’ve emailed three times to try and get a refill or response, but I’ve gotten no reply and now I’m out of medication. I just don’t think that’s something that I should be risking with my mental health, so two stars because started great, and now I feel like they basically ghosted me and I’m out of psych meds which you’re not supposed to stop taking suddenly, but I kind of have to because I my provider missed the appointment and no one’s been responding to me.

Very quick to take your first monthly due and then nothing. Wesite states: Something went wrong. Please try again. All of our providers are fully booked. Your mental health is important to us. Please contact our Care Concierge for scheduling assistance. Message Care Concierge Messaged Concierge service and got an automated response: Thank you for reaching out to Minded Support. We are busier than usual due to a change in our scheduling software. Please note that we are actively doing our best to respond to all messages but we may not get back to you for at least a full business day. Our hours of operation are Monday - Friday, 9AM -6PM EST. Thank you for your patience and we look forward to helping you as soon as we're able. Call the number listed on the site and @ 2:48 seconds goes to VM.