FÜMReviews of tryfum.com

The actual product is fantastic, and for the first time in 20 years, I'm not smoking or vaping. 4 months on the FUM, and it really does help. The low score is simply their customer service. It's absolutely appalling. As someone who is one their core club members (which is a monthly subscription to different flavoured cores) I was having trouble with editing a flavour, I reached out on email, a representative called Jenn replied, after a couple of responses, I quickly realised that Jenn needs look for a different profession, sent me two responses that contained a link to the website on how to edit flavours, even though I sent screenshots showing there is an error message. Anyway, Jenn cancelled my subscription without my permission and I'll be following up as high as I can, I'm fed up of people who think they can speak and treat consumers anyway they like.

This is the most useless item I have ever bought. It's basically a little stick that goes into a shaft that smells like vicks. You simply suck the air through and past this vicks stick and you get the sensation of sniffing vicks. This is an absolute waste of metal and plastic. Do not buy this junk because they will not allow you to return it unless the box seal has never been opened. How ridiculous is that, you can't look at the item you decided to buy to see if it will actually work for you. Also, this product cost me over $160, in my opinion, this should be a 9.99 item at max.

I wrote a review previously about the companies return policy. I cancelled my order less than 12 hours after the purchase. The product was not yet shipped but “processing” whatever that means (the support team couldn’t explain clearly what processing means and gave me only a vague explanation stating that it is a multistep difficult process) and therefore it was impossible to return at that point (less than 12 hours after purchase). They explained that the return was only possible after I received the shipment. Not to mention I had to send numerous photos and talk to their support team with numerous additional requests in order to return my purchase, the return has cost me 100 euros whereas my purchase from FUM was for 218, so nearly 50% of the products cost just to return an unused product. And obviously, this was at my own expense, the company refuses to pay for shipping expenses of the return. So the refund is in fact not 100% but rather 50% of what I paid. This is the first company in my experience that does not incorporate return fees in the price of the product. I wonder whether this is even legal. Waste of money and time. Nothing good I can say about this company and their policies

I can not live without my fum whether that's to kick my vaping habit, to wind down from the day, or to help me control my breathing during a panic attack! I have to have it. Definitely dont regret but the only flavor that hits for me is crisp mint!

Very Good product, some flavours do not suit everyone example myself. But as a truck driver would be nice to have a necklace to hang it from around my neck to carry it.....

I just paid $172 for shit product

I wish I looked here before buying. I bought this for my brother as a gift. I ended up with a subscription unbeknownst to me until they sent confirmation of my follow up order. When I reached out to them as soon as I received this email they would not cancel the order because it was already “being processed”even though two days after this correspondence the order has not yet been dispatched. They assured me their team would help me if I still didn’t want it but only once it had arrived.

I tried Füm and it was a nightmare—not only did they scam me with their absurd pricing on products and flavors, but a month later, I got hit with an auto-subscription scam too. The support was non-existent, and I had to fight to get my money back. Then I found 4U2Heal, and it’s a game-changer. Their soaked fiber sticks made from organic, triple lab-tested oils give 5x stronger flavors, and the quality is unmatched. The experience is night and day. I’m so glad I switched—4U2Heal has completely exceeded my expectations!