Tobias
Try a sample or a hit from another before you buy
Customer Service is great. But the flavors leave something to be desired. The crisp mint flavor is okay But all the others are quite chemical

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FÜM (tryfum.com) has 760 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Tobias
Customer Service is great. But the flavors leave something to be desired. The crisp mint flavor is okay But all the others are quite chemical
Craig R.
Misleading marketing and no safety data I wanted to believe in this product, but after digging deeper, I’m honestly concerned. They market it as “flavoured air,” but it’s actually essential oils or food-grade flavourings being inhaled directly into your lungs — something they barely mention on the site. There’s no full ingredient list, no concentrations, and no clinical studies proving it’s safe for long-term inhalation. “Food-grade” means safe to eat — not to breathe in. That’s a huge difference. Even natural compounds can become respiratory irritants when inhaled, especially for people with asthma or sensitivities. And calling it “trusted by experts” or “clinically tested” without showing actual data feels deceptive. If they truly believed in the product, they’d: • Publish full ingredients and concentrations • Share third-party lab tests • Stop using vague health claims and rebranded language This isn’t harmless aromatherapy — and users deserve honesty, not clever branding. Would not recommend unless they become fully transparent and regulated.
Response from FÜMJun 24, 2025
Thanks for your thoughtful and detailed feedback. We truly respect your concerns and understand how important transparency and safety are—especially when it comes to wellness products. To clarify: FÜM is not meant to be inhaled into the lungs. It's designed to be breathed in through the mouth and out the nose, engaging the senses without deep inhalation. We use high-quality essential oil-infused Cores that are tested and manufactured to strict safety standards. We also want to note that full ingredient lists for each Core are available on our website. That said, we agree there’s always room for clearer communication, and your feedback helps us improve. We’re actively working on expanding publicly available product information, including more detailed testing data. Thanks again for holding us to a higher standard 🙏
Jason L.
Fum signed me up for a subscription I did not agree to. Easy enough to cancel and the product is good. I cannot trust them now and will be monitoring my credit card and report it as fraud if it happens again.
Response from FÜMJun 24, 2025
We’re really sorry for the confusion—that’s definitely not how we want anyone to feel. Our checkout does offer a subscription option, but it should never be selected without your consent. We’re glad you were able to cancel easily, and we appreciate your feedback. If anything ever seems off, please don’t hesitate to reach out so we can make it right. 🙏
Francisco M.
NO BUY THIS NEVER. Be careful if you’re purchasing from Europe. My experience with this company has been extremely disappointing—I genuinely feel like I've been scammed. They promised delivery within 3 days, but the reality was completely different. Apparently, they had no stock in Europe, and I ended up waiting over 20 days with no clear communication from their side. Eventually, I had no choice but to cancel the order. The worst part was the refund process. Out of the total €105 that I paid, they only refunded €8, which is completely unacceptable and makes no sense. I genuinely feel deceived and let down by their lack of transparency and terrible customer service. I strongly advise against buying from this company. Their service has been extremely poor, misleading, and borderline fraudulent. Save your money and avoid the frustration—find a more reliable company to do business with.
Response from FÜMJun 11, 2025
We’re really sorry to hear about your experience, and we understand your frustration—this is not how we want anyone to feel. Shipping delays, especially outside of North America, can sometimes cause unexpected issues, and we’re truly sorry for the lack of clear communication around your order. The refund situation you mentioned definitely doesn’t sound right, and we’d like to look into it further. Please reach out to us directly via email so our support team so we can make this right. Your feedback is important and helps us improve. 💙
Charlie
Waste of money, can buy the identically one from Ali Express for £4… save yourself the money!
Response from FÜMJun 11, 2025
We’re sorry to hear you feel that way. FÜM is carefully designed with high-quality materials and backed by our customer support, wellness mission, and ongoing flavor development. We understand it’s not for everyone, but we appreciate you giving it a try.
Ceren
It doesnt work or do anything, better chew a gum and save hourself a 100 dollars. It is expensive for a really nonsense basic product. Not at all what they are marketing. Also you can not return it, just be aware, dont buy this.
Response from FÜMJun 11, 2025
We’re sorry to hear you’re disappointed. FÜM isn’t a quick fix—it’s meant to support habit change with sensory feedback, and results can vary for everyone. As noted on our site, used products can’t be returned for hygiene reasons, but we’re always here to help if you’d like to troubleshoot or share more about your experience. 💙
Andy M.
Don't bother you wait so long to recieve your order you've already quit vaping by the time it arrives I'm about 3 weeks now still haven't recieved it
Response from FÜMJun 11, 2025
Really sorry for the delay—we know how frustrating that is, especially when you’re ready to make a change. Shipping times can vary depending on location, but this wait is longer than it should be. Please reach out via email so we can check your order and make it right.
Dan T.
Product is very well made, has a nice weight and feel to it, great for fidgeting. Mouthpiece feels a bit like a hookah which I like. So far the only flavors I haven't found to be horrible are Crisp Mint and Orange Vanilla. All of the other ones I've tried are like many other reviews have said -- cleaning products or toothpaste. It's a bad feeling when you order a pack of cores, wait for it to arrive, get it and open it up, take one drag and your immediate reaction is utter disgust. But that has happened to me a few times now. I'll also say that I used to vape quite a bit (Elfbars) and I haven't bought a vape since I got this thing almost 2 months ago. So, there's that too!