EdenReviews of tryeden.com

Response from EdenJul 14, 2025

Hi Christina, Thank you for sharing this. I am sorry to hear that you have not seen the results you were hoping for. I know how discouraging it can feel to stick with the program and experience changes in appetite but not see that reflected on the scale. Weight loss can vary from person to person, and sometimes it takes a few adjustments in dosage, timing, or even lifestyle habits to see meaningful progress. I would love to help you get the support you need to evaluate what is going on. Please feel free to email me directly at [email protected] with your full name, and I will connect with our care team to review your current plan and make sure you get the right guidance moving forward. You deserve to feel supported every step of the way, and I would love the chance to help. Warmly, Susie

Response from EdenJul 14, 2025

Hi Elena, Thank you for taking the time to share this. I am really sorry for the disruption in your treatment and the lack of clear communication around your second month dose. Having to start over and repeat the consultation process — only to be placed back on a lower dose — must have been incredibly frustrating, especially after already making progress. You are absolutely right that communication should be better. You deserve consistent support and a care team that understands your history and responds to your concerns clearly and promptly. Please email me directly at [email protected] with your full name and any specific questions you still need answered, and I will personally look into your account and make sure you receive the proper follow up. Thank you again for your feedback. I truly appreciate your patience and the opportunity to help make this right. Warmly, Susie

Response from EdenJul 14, 2025

Hi Jared, I am really sorry you have not received a response and that your medication was not shipped on time. I completely understand how important this is and how frustrating it must be to feel ignored, especially when your health is involved. Please email me directly at [email protected] with your full name and order details, and I will look into this right away. I want to make sure you get clear answers and a resolution as quickly as possible. Thank you for your patience, and I hope to make this right for you. Warmly, Susie

Response from EdenJul 14, 2025

Hi! I am truly sorry for the experience you have had. You are absolutely right — your card should not be charged without a clear update or confirmation that your order is on the way. That is not how this process should work, and I completely understand your frustration. I want to personally look into this for you to make sure we either get your medication shipped immediately or issue a refund if that is what you prefer. Please email me at [email protected] with your full name and any order details you have, and I will review everything right away. Thank you for bringing this to our attention. You deserve clear answers and timely support, and I am here to help make this right. Warmly, Susie