Michael L.
Great customer service
Service representative was prompt in answering my questions. Shipping information was not up to date on the website, however I received my package in time.

Try Eden Now We have a lofty mission: To improve metabolic health for 80 million Americans by connecting them with best-in-class programs, physicians, and state-licensed compounding pharmacies. We provide access to expert doctors and tailored treatment plans, helping you look, perform, and feel your best. Eden simplifies healthcare by delivering personalized treatments right to your door through our innovative and convenient platform that combines advanced technology with a personal touch. Contact Us Expert Connections: Access to knowledgeable doctors. Convenient Care: Virtual consultations and home delivery. Personalized Treatment: Custom plans from state-licensed compounding pharmacies. Transparent Pricing: No hidden fees. Ongoing Support: Continuous care and plan adjustments. Eden is revolutionizing healthcare by making it more accessible, transparent, and personalized. Our platform connects you with experienced doctors who specialize in metabolic health, ensuring you receive expert advice and custom treatment plans delivered right to your door. We pride ourselves on our credibility, and commitment to transparency about our services and pricing. Eden's ambitious goal is to improve metabolic health for 80 million Americans by connecting them with the best programs, physicians, and pharmacies. We are dedicated to providing a seamless, trustworthy, and customized healthcare experience, helping you lead a healthier, happier life.
Eden (tryeden.com) has 4,385 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Showing 197 reviews with 4 stars · Clear filters
Michael L.
Service representative was prompt in answering my questions. Shipping information was not up to date on the website, however I received my package in time.
April Joy M.
Everything was seamless! From the questionnaire to the approval. Thank you to the team at Eden!
Response from EdenOct 13, 2026
Hi there! Thank you so much for your wonderful review! 💚 We're thrilled to hear that your experience with Eden was seamless from start to finish! Our team works hard to make the process as simple, smooth, and stress-free as possible, so it truly means a lot to hear that we delivered. We appreciate you taking the time to share your experience and for trusting Eden to be part of your health journey. We're so happy to have you with us! Susie 💚
Lindsay G.
Melanie from customer service was very kind and helpful. She followed up with me everyday.
Response from EdenOct 13, 2026
Hi there! Thank you so much for taking the time to share your wonderful experience! We're so happy to hear that Melanie provided you with such kind, helpful, and attentive support. Going the extra mile and making sure our patients feel cared for is exactly what we strive for at Eden! We'll be sure to share your kind words with Melanie, as we know they'll mean so much to her. We truly appreciate your feedback and are grateful to have you as part of the Eden family! Susie 💚
Anita C.
I was at a loss for what to do next and Kim reallu helped me out!
Response from EdenOct 13, 2026
Hi there! Thank you so much for your kind review! We're so glad Kim was able to step in and provide the guidance and support you needed. We understand how overwhelming it can feel when you're unsure of the next steps, and having someone there to help can make all the difference! We'll be sure to share your wonderful feedback with Kim. We truly appreciate you taking the time to recognize her efforts and thank you for being part of the Eden family! Susie 💚
Yessi B.
Melanie resolvió mis dudas y le dio la información necesaria
Response from EdenSep 15, 2026
¡Hola! ¡Muchas gracias por compartir su experiencia! Nos alegra saber que Melanie pudo resolver sus dudas y brindarle la información que necesitaba. Nos aseguraremos de compartir sus amables palabras con ella. ¡Gracias por ser parte de Eden! Susie de Eden 💚
Tamara
Piper resolved an overdue request/issue.
Response from EdenSep 7, 2026
Hi there, Thank you so much for your review! We’re glad to hear Piper was able to step in and get your overdue request resolved. We know how frustrating it can be to wait for a resolution, and we truly appreciate Piper making sure your issue was taken care of. We’ll be sure to share your feedback with her! Thank you for being part of Eden! Susie from Eden 💚
Sarah C.
Amulya helped me adjust the shipment dates. She took care of what I needed quickly!
Response from EdenSep 7, 2026
Hi there, Thank you so much for your kind review! We’re thrilled to hear Amulya was able to quickly adjust your shipment dates and take care of exactly what you needed. We’ll be sure to share your wonderful feedback with her! Thank you for recognizing Amulya and for being part of Eden! Susie from Eden 💚
Deanna F.
I thought maybe Ann could solve my problem but she is referring my problem to another department. I will need my shot and it is in Lala land somewhere. I got notice that it was delivered but it never was to my new address or my old one.
Response from EdenAug 13, 2026
Hi there, Thank you for sharing your experience. We're sorry to hear your shipment was marked as delivered but hasn't arrived at either your new or previous address. We understand how frustrating and concerning this situation must be, especially when you're expecting your next dose. We're glad Ann took the time to review your concern and escalate it to the appropriate team when she wasn't able to resolve it directly. While we know you're still waiting for a final resolution, we appreciate your patience as the team works to determine what happened with your shipment. Thank you for bringing this to our attention. We hope this is resolved for you as quickly as possible. Susie from Eden 💚