Dina
I am doing so well on metabolic support…
I am doing so well on metabolic support medication and mic B12 shot. I have energy, feel balanced interpersonally, and I started lossing weight again.

Try Eden Now We have a lofty mission: To improve metabolic health for 80 million Americans by connecting them with best-in-class programs, physicians, and state-licensed compounding pharmacies. We provide access to expert doctors and tailored treatment plans, helping you look, perform, and feel your best. Eden simplifies healthcare by delivering personalized treatments right to your door through our innovative and convenient platform that combines advanced technology with a personal touch. Contact Us Expert Connections: Access to knowledgeable doctors. Convenient Care: Virtual consultations and home delivery. Personalized Treatment: Custom plans from state-licensed compounding pharmacies. Transparent Pricing: No hidden fees. Ongoing Support: Continuous care and plan adjustments. Eden is revolutionizing healthcare by making it more accessible, transparent, and personalized. Our platform connects you with experienced doctors who specialize in metabolic health, ensuring you receive expert advice and custom treatment plans delivered right to your door. We pride ourselves on our credibility, and commitment to transparency about our services and pricing. Eden's ambitious goal is to improve metabolic health for 80 million Americans by connecting them with the best programs, physicians, and pharmacies. We are dedicated to providing a seamless, trustworthy, and customized healthcare experience, helping you lead a healthier, happier life.
Eden (tryeden.com) has 4,385 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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4,385 approved reviews, newest moderated first
Dina
I am doing so well on metabolic support medication and mic B12 shot. I have energy, feel balanced interpersonally, and I started lossing weight again.
LYNETTE O.
I recieved my first month no problem. In my account there was a dates listed for the the 2nd, 3rd, shipments. When it wasn't shipped 7 days after I contacted them and was told there was no prescription refill and I had to re-apply. My script and payment were on auto renewal. So I re-applied and now have 2 accounts. Hopefully they don't double ship.
Response from EdenJul 14, 2025
Hi Lynette, Thank you for sharing this, and I am really sorry for all the confusion. You should not have had to reapply or create a second account when you were already set up for auto renewal. I completely understand your concern about a possible double shipment and charge. I want to help sort this out quickly and make sure there are no duplicate accounts, charges, or prescriptions moving forward. Please email me directly at [email protected] with your full name and the email addresses tied to each account. I will personally review everything and ensure we get this corrected right away. Thank you again for your patience, and I am truly sorry for the inconvenience this has caused. Warmly, Susie
William Parker, A.
Talk about easy! Very thorough and efficient. I submitted my application and in short order the script was on its way. Highly recommend.
Sarah
The wait time was a little too long, but once connected Lupe helped walk me through me my concerns step by step. She is a great customer service person. Thank you!
Evelyn W.
I was able to continue the program that was cancelled by Weight Watchers because they have stopped providing the compounded Semigltide that I had been taking for months. The doctor from Eden was fabulous to work with in restarting my program where weight watchers had left off. The only problem I had was actually getting my first shipment delivered but eventually that was resolved. However, it would be nice to be able to talk to customer service by phone when there is a problem getting a shipment rather than waiting for a response using messenger.
Response from EdenJul 14, 2025
Hi Evelyn, Thank you so much for sharing your experience. We’re thrilled to hear that our doctor was able to help you pick up right where Weight Watchers left off and get you back on track — that’s exactly what we’re here for. We truly appreciate your patience while your first shipment issue was being sorted out. You’re absolutely right — being able to speak with someone directly can make a big difference when something time-sensitive like medication delivery comes up. We are actively working on improving how we support our members in those moments. If you ever need help or have any concerns, please don’t hesitate to reach out to me directly at [email protected]. I’m here to help. Warmly, Susie
Pam B.
The only thing that made my experience amazing was Nick! He made sure I was able to renew my prescription, help apply my credit, even check on my order to make sure it was handled and rushed out. He stayed on the call with me while I filled out everything. I probably would’ve went to another company if it wasn’t for him. Nick deserves a raise!! I never leave 5 stars because I don’t think there’s a such thing as perfect…Nick was just that perfect and made me feel at ease. I hope I never have to call customer service again but if I do I hope I get Nick again!!
Laura
No side effects and working well!
Kayla T.
Started with Eden about a 2 months ago, first shipment came fast, getting approved was easy, cheapest place I found for compounded semaglutide that had good reviews. Now into my second month haven’t received my shipment, missed 3 doses of my medication due to it not being delivered WITH NO COMMUNICATION!!!! I have called and been on hold for OVER AN HIUR AND A HALF. No response to emails, no response to messages on the “portal” but they took my money asap. Yet to hear anything about where/when/if I’m going to get my medication. At this point just want a refund.
Response from EdenJul 14, 2025
Hi Kayla, I am so sorry for the experience you have had. Missing multiple doses with no updates is completely unacceptable, and I understand how upsetting it is to be left without communication while still being charged. You placed your trust in us, and we have not followed through the way we should have. You deserve timely updates, clear answers, and your medication delivered as promised — not long hold times, silence, and uncertainty. Please email me directly at [email protected] with your full name and order details. I will personally look into your account, confirm the status of your shipment, and make sure your refund is processed if that is the route you would like to take. I know we cannot undo the frustration, but I will do everything I can to make this right. Thank you for your patience, and again, I am very sorry for the stress and disruption this has caused. Warmly, Susie