EdenReviews of tryeden.com

Sent me one vial of the 3 I paid for. I inquired very late on why my second vial wasn’t sent. Their response was to cancel my membership and put a credit on my account. Then they said I’d have to redo the questionnaire and reorder the product I never received with my credit. I asked for a refund directly to my car for what wasn’t received and it’s been one dummy after another responding with “great news, your shipment was delivered “ yes, in June…it’s August. It shows on my account only the one order ever shipped and it showed shipping dates that had passed for other shipments but nothing shipped.

Logan Foster was very helpful and got through issue quickly. I appreciate his efforts and resolution.

I paid for a year and they keep trying to charge me every month in check in questionnaire. I have to hold 5 hours to talk to someone because people on the emails just expect me to pay again like I didn’t just pay $2900 3 months ago . This is ridiculous it was good the first 3 months… the last 2 months I’ve had to fight to get credit to get my medicine now it’s a week after my medicine was supposed to be here and still can’t get them to answer the phone

Sarah your agent was very kind, patient, and walked me through what I needed to do to get a picture of my prescription to your organization. In all my years of working with customer services she is more they competence can't say enough good things about her.

Pleaae please please do not believe the fake 5 star reviews that the company is leaving! They took my payment for 6 months and only sent me 3 months worth of meds thus far. I attempted to contact them via chat (AI bots) and email repeatedly in an attempt to just have the remaining medication sent to me. They lied TWICE saying it was being sent to the pharmacy. I attempted to contact customer service after trying to get my medication sent for 2 months and finally said I want a refund. "Amie" refused and said I need a Dr's note. The crazy part is I initially just wanted them to send my the meds that are already paid for! My credit card company has issued a partial (since I did receive a 3 month supply) refund through a dispute. I also filed complaints with BBB and FTC citing fraudulent activity by this company.I want people to know how shady they are! DO NOT USE THIS COMPANY!!! Skammmmmmers

At first when I reached out with my issue I felt I was being brushed off. When it was pushed to Kaliane on the care team it was resolved in 24 hours. She was kind and responsive. I'm glad to continue with Eden

Absolute scam I ordered GLP-1 and got B12, I’ve been using GLP1 for over a year, I’m not new to this so the fact that, 1 it’s bright red and regardless if B12 is a filler it should not be bright red! I took it to my Dr and they said it was 99% filler and 1% GLP1 So minimal it’s not even close to being effective. I knew as soon as I used it. I’ve contacted Eden numerous times with no response! If I don’t get my money back I will be disputing it with my bank as well as sending it to the FDA This is exactly why they changed the rules for this! Because of scammers like Eden It took almost a month to receive it, the excuses were all over the place as to why it was a month then I got nothing but fillers!

I thought I was just signing up for medication, but Eden's Circle platform has become my favorite part. The daily posts, the motivation, the honest stories and has everything to kick start my journey.