EdenReviews of tryeden.com

Very informational

Everything was fine until a couple months ago. They stopped sending medicine and went full ghost mode. Of course, they haven't stopped charging me money. They have a chatbot for support, which is useless. It claims it will pass on messages to customer service, but the company NEVER responds to anything. If you do business with this company, they will steal from you. Sign up if you want your money stolen. Also you can never delete your credit card info, so enjoy that being on their servers forever.

Cate is definitely someone I can trust with all my concerns, should any arise. She has countless times managed to help me with many questions I’ve had during my time at Eden and I truly would be lost without her. She a huge asset to TryEden one that should valued by many.

BEWARE: TERRIBLE EXPERIENCE!! The company has not shipped my medication and has not responded to my inquiries. It has been six days and still no email response. The chatbot is a joke... there is no one there to assist you, and I got an automated response from a chat 3.5 days later. I am trying to cancel my order and get a refund, but no one is responding. Even after literally hours on hold, no one from the company ever answered my calls. If I could give negative stars for this company, I would.

Lupe D helped me resolve a very complicated issue with my medication since it was canceled and restarted several times. I appreciate her helping me get to the bottom of the issue and getting me back on track. Thank you so much

Logan Foster was very helpful and explained everything o needed to know

Had something going on with my account and reached out to their phone customer support. Sarah A. was extremely helpful in getting it back on track. 10/10.

It only took 3 days for the doctor to review my prescription and I’m excited to begin my journey as it comes in the mail!