EdenReviews of tryeden.com

Jermy was friendly, concise and helpful.

Kelsey provided me with information regarding the portal and what to expect from the first dose. She was very knowledgeable and answered all of my questions.

Eden has been awful regarding customer service from the beginning. I was prescribed and charged $828 for the 3 month program of semiglutide. I received my first months medication and my credit card was charged twice for the three month program- once when I initially ordered and then a second time when it was shipped. They returned the second charge after I talked to customer service. My second month medication was sent to a prior address even after I confirmed my new address via email, text and their portal - and even received a confirmation of the change of address from customer service. Not only did they mail my second months medication to the wrong address - they also charged my card for an additional $250 which I had already paid with the initial 3 month plan of over $800.00 . I am now going on over 3 weeks between the first and second month medications and have also been charged again for medication I already paid for and never received. Completely unacceptable - having to dispute the charges now with my credit card company and beginning to thank they are either incompetent or an outright scam.

Dangerous and unethical. Ended up in the ER twice before I finished the first 4 shots. Both times they told me it was side affect from taking a non-FDA approved Glp-1. Through away my last dose and tried to cancel the next shipment but I missed the cutoff by 1 day. I tried to contact them to intervene but any inquiry to Customer service takes days for a response even though they call it "live" chat. By the time they did get back to me the shipment had processed. Paid $250 for a box that went into trash. Their attitude was sorry not sorry, thank you for your money. If I could leave ZERO stars I would.

Hello, my name is Margarita Quintero, and I would like to recommend Eden because it's a safe and reliable internet source. The customer service is also very good, as is Anthony Middleton. I love Eden.

The customer service representative assisted me promptly.

Prior subscribing I asked for the type of needles used, which i was told shorter ones, which I knew would work. I was then sent muscular needles and when inquired, they gave me a $15 ACCOUNT credit. Unhelpful customer service. I have been sent different compounded supplements and each have been different. Where is the quality control, Eden?

Kelsey was very helpful and knowledgeable. Very clear and thorough with instructions, how to reach out for support and assisted with my questions.