Janine O.
Faith is fantastic!
Faith was extremely helpful and responsive to my request to change programs. She answered all of my questions, explained the process, and followed-up to ensure that the change went through successfully.

Try Eden Now We have a lofty mission: To improve metabolic health for 80 million Americans by connecting them with best-in-class programs, physicians, and state-licensed compounding pharmacies. We provide access to expert doctors and tailored treatment plans, helping you look, perform, and feel your best. Eden simplifies healthcare by delivering personalized treatments right to your door through our innovative and convenient platform that combines advanced technology with a personal touch. Contact Us Expert Connections: Access to knowledgeable doctors. Convenient Care: Virtual consultations and home delivery. Personalized Treatment: Custom plans from state-licensed compounding pharmacies. Transparent Pricing: No hidden fees. Ongoing Support: Continuous care and plan adjustments. Eden is revolutionizing healthcare by making it more accessible, transparent, and personalized. Our platform connects you with experienced doctors who specialize in metabolic health, ensuring you receive expert advice and custom treatment plans delivered right to your door. We pride ourselves on our credibility, and commitment to transparency about our services and pricing. Eden's ambitious goal is to improve metabolic health for 80 million Americans by connecting them with the best programs, physicians, and pharmacies. We are dedicated to providing a seamless, trustworthy, and customized healthcare experience, helping you lead a healthier, happier life.
Eden (tryeden.com) has 4,385 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Personal Care · Orlando, Florida
Excellent

Personal Care · Grants Pass, Oregon
Excellent

Personal Care · Great Neck, NY
Excellent

Personal Care · Costa Mesa, California
Excellent
4,385 approved reviews, newest moderated first
Janine O.
Faith was extremely helpful and responsive to my request to change programs. She answered all of my questions, explained the process, and followed-up to ensure that the change went through successfully.
Nata T.
I tried both SkinnyRX & Eden, I must say that both experiences were amazing, very quick approval and shipping, but on Eden GLP1 I didn't throw up once, while on the SkinnyRX meds I was throwing up at least once a week. The weight loss Is the same, but price & less after effects are better on Eden. Support on Eden was also very quick and accommodating. Make sure not to drink any alcohol when taking GLP1 supplements as your body will really struggle to process even small amounts.
Nancy M.
I called Eden today with several questions regarding my account. I spoke with Lupe who was extremely helpful. She gave me her full attention and immediately understood what I was asking. She was very knowledgeable and kind. She provided answers to all of my questions in a timely manner. I appreciated the positive experience that I had.
Sonia R.
Needed question answered & was responded quickly & with a great answer to question. I’ve been a customer for 9 months & everything has been 5+++Stars : )
Joel M.
I was billed on Sept 6th for my monthly order and it's now Sept 26th and customer service keeps saying that the order is at the pharmacy. I've contacted customer service and they have no answers. Will be taking my order/business elsewhere.
Response from EdenSep 29, 2025
Hi Joel, I’m very sorry to hear about the delay with your order and how long you’ve been waiting without clear answers. I know how frustrating it must feel to be billed weeks ago and still not have your medication in hand. I’m escalating this to our pharmacy and operations teams right away so we can get you a direct update on your order status and ensure your medication is shipped without further delay. I’ll also double check your billing so you’re only charged appropriately. Your experience matters to us, and I appreciate you giving us the chance to correct this. I’ll keep you updated until this is resolved. Best regards, Susie
Wendy L.
If I could give Try Eden zero stars I would. This company is terrible to deal with. It took forever to get my meds and to get anyone on the phone was almost impossible. I finally cancelled my subscription and they told me my card would not be charged as they canceled it and a month later they charged me again so am now having to dispute the charges with my credit card company since they refuse to refund me. Buyer beware!! I would absolutely never use this company again as there are much better companies out there to use!
Response from EdenSep 29, 2025
Hi Wendy, I am so sorry to hear about your experience. Waiting too long for your medication, struggling to reach us by phone, and then being charged after canceling your subscription are all unacceptable frustrations, and I understand why you feel this way. I’d like the chance to make this right for you. Please reach out to me directly at [email protected] so I can review your account, ensure the cancellation is fully processed, and confirm that any incorrect charges are refunded. Your feedback is important to us, and I’ll be sure it’s shared with our team so we can improve both our communication and our processes moving forward. Best regards, Susie
G. H.
This review is regarding Try Eden's customer service. I accidentally ordered a subscription plan, hoping to pay with Klarna, which placed a hold on my credit card. I contacted Try Eden and spoke with a representative named Alden. He was very patient and attentive. I am very pleased with his kind tone. He understood my situation and helped resolve the issue with my credit card. He is an excellent customer service representative. Blessings to Him and Try Eden.
Jamie W.
The representative was friendly, informative and professional. She was able to answer my question with confidence and offered the different avenues of support if needed.