EdenReviews of tryeden.com

She was very helpful with all my questions.

I was having several issues logging in and while it could have been a frustrating experience, everyone I worked with was super pleasant and understanding. Anthony did not give up on making sure I was all good to go and I finally got logged in and my account squared away. Eden has been prompt and responsive and I am very pleased with this experience.

Lupe, Lupe, Lupe! This woman’s customer service is absolutely amazing! She spent almost 40 minutes on the phone with me, walking me through a medication change. Even though it turns out they don’t offer the medication in my state, she worked so hard trying to get me changed over. They don’t make CSR’s like Lupe these days so if you’re blessed enough to interact with her, you’ll know why she’s the best! Thanks for all of your help, Lupe! You turned a very frustrating experience into a happy one!

Would give zero stars if I could. This is my third bad review as I have yet to receive my 3rd shipment in this order. This company is a nightmare. Nothing goes as it should in terms of shipments. I have had to follow up multiple times via phone, chat and email for each monthly shipment. My account stated the product would ship last month of 9/27/25. I didn't receive any notifications so I followed up and was told it would be sent "to the pharmacy" on 9/28 and I would receive the product in 7-10 days. Same story when they missed by prior two shipments. Both were extremely late causing me to miss doses. I have no idea when I will receive this one, I'm guessing sometime close to November. Do not use this company. There are so many other options and they must be better than this.

Sermorelin took time but now I feel stronger + more rested.

Lupe has been wonderful

Logan was great to talk to and super helpful

I had a problem with an order and they were so attentive to my problem. They kept me in the loop on its resolution the whole time. I was very impressed with it, and they even followed up