TrulieveReviews of trulieve.com

Ridiculous way to do business if you can’t guarantee a delivery date or time. You place your order online (cause no agent is ever available to take your order) if it happens to submit (which also seems to be a problem with their online order service) there is still not guaranteed you’ll get the product. I’ve placed my orders only to be informed they’ve runout or they screwed up my delivery date and time. Lousy customer service and no place to file a formal complaint. Crappie company

I just renewed my card and used the available discount offered. Saved a bunch of $$$ and got a nice supply of Rae Bae and Reble Sour. Kathryn, at the Orange City unit, was very helpful in me getting, the best quality for my $$$.

Twice I ordered Online (Express Pick-up) and when notified that my order was ready I went to pick up my order and they had substituted my CONFIRMED order with product I did not order and did not want, TWICE! I gave them one more chance and was notified that my order was ready, after giving them my ID, I told them it was Express Pick-up. I waited more than 15 minutes and watched 3 other people come in to pick up their orders, even though I was there well before any of them. The last person they called had come in for her pick- and she had just arrived 2 minutes before she was called, and yes, they were all Express Pick-up! Trulieve absolutely SUCKS. Asked for my ID back and left. Would not ever use them again. Oh, and the woman that took my ID, who was handling the client flow was snotty as hell to me because I wanted to cancel my order!

The sales associates are great! However, they CONSISTENTLY run out of advertised flower strains. They do not resupply to accommodate peak periods. Ex: Out of flower on FRIDAYS!!!!!! 2. LONG WAIT TIMES!!!!!Online Order Pick up...30 minutes minimum. Walk in? Forget it! (Delivery 48 hrs) 3. Insufficient square footage to meet the needs of the community: more Sales Associates and a state of the art Inventory Control Software that can analyze your sales trends and adjust accordingly. Can you IMGINE Any other business whose shelves are alway half empty, and you had to wait 20 min to learn They sold out of what you wanted while you waited!!!!! 1🤬👎

Not one good thing about this place. Saw them antaganize a veteran as well

I received excellent customer service from Jackie in west Bradenton store. She was kind and patient. Helped me with an exchange and answered all my questions about the products I purchased. I'm grateful for her assistance and look forward to her assistance again.

I put my order in and had no problem with getting it. They called me and let me know what they had to replace what I wanted right away.

Visited Trulieve on Northlake Blvd today Michael was courteous and patient with me, took time to help me find the right products and I really appreciated that . Everyone I encountered there was friendly and the manager very kind and understanding of my needs.