TrulieveReviews of trulieve.com

A shame of the company selling left over to the patients. Ground is that. When I smoke that dust that comes out is nasty.

Have been a Truelieve customer for over 5 years and wonder Why there is NEVER any Trupowder Unflavored in stock over several months ANYWHEREE??? The Flavored versions of Vanilla and Lemon are DISGUSTING just eliminate the Flavored versions and Keep more UNFLAVORED in stock ...Why are there delivery issues going on with this product ..Some of us only use edibles When you use the CHAT they are never informed of any issues like the and are unhelpful

Every time I go here, always an issue. Last time the guy at the front desk didn't check me in and sat there for over a half hour, didn't even apologize. Second time, they screw up and didn't fill and order .. and then suddenly it's "too late at 820pm"... 40 minutes from closing. Just awful customer service, and what appears to be lazy not very smart employees.

I still can't believe how badly I was treated at this location. Trulieve has been my go to since I obtained my 1st medical card. I day trade stocks and this WAS my go to Maraijuana stock. Now I know why the price has been dropping. Needless to say, if Kim Rivers doesn't start making changes in her staff, this company will fail.

I am not sure if it was 2016 or 15 when medical marijuana became legal in the state of Florida. But whatever date it was, I’ve had a prescription to purchase and have been a Trueleive customer from that time until today. Overtime I have put up with the most incompetent situations And disregard for the customer who pays a premium for the product but today is when I say enough is enough. They stop delivering out of the Bonita Springs location and have transferred it to South Fort Myers. So they accept your order. Tell you it’s coming on a specific day and time and the order never shows up you never get contacted from them and surprise you never can get a hold of them. Today I chatted with someone who told me they just didn’t deliver anymore and sorry for my luck then I called the Bonita Springs location and they could not have been more rude because the company known as Trueleive puts their employees in awful horrible position to take orders that they never plan to fulfill and then give them no answers to give to the client at the end of the line. The answer was you can come pick it up even if you do live 50 miles one way, so why this is so aggravating today is that when they implemented the no deliveries out of Bonita Springs two weeks ago the same thing happened and the order finally showed up with no notice whatsoever at my door 4 days later and their attitude is take it or leave it. I just wonder how long they leave their product in these hot cars with this take it or leave it attitude. So I will never give my hundreds of dollars a week that I spend in the industry to Trueleive. I am close to Marco Island and there is a muv there. Truthfully, the only reason I ordered this time from Trueleive was because they have that handy little calculator that tells you how much in each category you have left to be dispensed and they had a sale so I ordered but everybody has a sale every day of the week in the industry. I’m also sure I’m not the only one who had a problem and is frustrated the muv on Marco also delivers so if you’re in their line of fire, I would suggest trying them out their flower is really superior. We all know the problem is that we have certain products we like better at different dispensaries, but I can say the only thing I liked better at Trueleive are some of the cartridges as far as the edibles, no better than muv the flower inferior to muv. Again, with the attitude they have toward dispensing and how horribly they set up their employees at Trueleive I would hesitate to buy their product. I can’t imagine how much of that stuff sits in the hot cars day in and day out with people who miss their deliveries because they couldn’t show up on time. Oh, so take it or leave it ——- the Trueleive Motto “That as I am told by the manager in Bonita Springs today, take it or leave it come and get it or just forget it And he had real patience to speak to, and I was basically wasting his time. And again, hundreds of dollars a week not a month a week. Maybe if everybody took the position I’m taking today they have to care. I guess their safety in numbers no matter what it is but it’s principle for me and again I will never give Trueleive one dollar of my money. I will give it 100% to muv

I would like in form you that your employee Steven is a delight to deal with. He is extremely knowledgeable about the products. Steven always goes out of his way to educate me about other products and has a pleasant personality. I am never disappointed when I deal with Steven. Thank you, Lisa Store Delray. DOS 3/9/2023

I have been shopping at trulieve for 4 years. I always order online and pick up once my order is ready, usually next day as I work 50 hour work week. For 4 years if I order when the item is discounted and pick up the next day the sale price is honored. Well their policy has changed. They no longer honor the sales price when you pick up the next day. I was told to just go in next time. Well I work have a family and a lot going on. I order online so I don't have to wait in the long lines in store. I will no longer be shopping here, as it is no longer convenient. Get rid of online ordering if you aren't going to do it right.

Not enough staff. Three hour wait for delivery and nothing. Flower is very expensive for the quality, harsh,dry and not that good. All products are extremely expensive. The bright spot is the staff. Wonderful people. Need new management for sure.