TrulieveReviews of trulieve.com

Scammers...bait and switch. Ive been a customer since Trulieve first opened its doors in FL. I have over 1000 membership loyalty points to use towards purchases. I only purchase their Trupod vape products, from which I earn points. Last week, I went to use my points to purchase, and they declined, stating sale items are not available for points purchases. The scam is...the trupods are ALWAYS on sale. I called customer service and they offered NOTHING, except buy something else, and argued with me to make my customer experience much, much morse! Trulieve, you owe me!

There's an employee that works at the Titusville location named jocelyn she made the experience very enjoyable she is very polite kind and knowledgeable of the product and company trulieve really needs more employees like her

Rules change every time you go in. It’s sad

well ever since they up graded thewebsite i can no longer log in have been resaching out for 5 weekson this issue trhey just dont give a damabout any customers!!!!x nor does the it ticket scam ever work

Trulieve was a great dependable company who I stayed true to, over 5 yrs, spending serious cash each month for relief. Great staff and I was a customer worth keeping. Then, I made orders ready for pick up, usually sales or great bud, but when I arrived only to find my order decimated by ??? Staff! 😥 This is after verifying email/ text saying order filled. They can't seem to make any deliveries from Gainesville hub and rudely leave patients hanging all day then they cancel. So unprofessional I realized they don't care it's all about the cash. I sure hope recreational ballot fails. TL banking on rec and lobbying with $$$$! to make it happen. So medical patients please know they don't care about our needs! Its just a greedy big ruthless corporation after profits hoping to expand their business into recreational. They did steer me to wonderful dispensaries that treat me like a customer they wish to keep! Reason for the 🌟

Trulieve continuously fails to be professional with delivery times and overall dependability, and their customer service is terrible and deceptive. This week they canceled my 420 sale order without telling me, leaving me waiting for a delivery that would never come and costing me a 420 deal I could have used from another dispensary… This would be bad enough, but I had contacted them 3 times about this order to confirm what they were telling me, and each time they continuously reassured me that they would help me out, only 8 days later to deny responsibility and just put it on the Merit Island store manager. I contacted them again today and they would not do anything to help or resolve this problem.

GA , I am writing this review I used to love this dispensary it was go to dispensary But I don’t know what happened or who is managing this dispensary but I don’t think leaving people in the lobby and not having a greeter to acknowledge that your there is not right every other dispensary has a person greeting you also they have fantastic strains but they only send two or three trays for 300 or more patients I don’t get that . When you have a strain with high THC and terps send enough for everyone to enjoy . There are so many things I would change But one thing they can’t take away they have so many strains to chose from some better than others But I also go to jungle boys who have greeters and enough for all but way to far for me so for now Trullieve is my go to dispensary. One thing thumbs up for helping put recreational on the ballot this year . And I haven’t seen the girl who never smiles and when she is there I don’t like going in specially if she is serving me

Truleive Titusville, FL is the very best dispensary in our city. The staff is ALWAYS friendly, the product is high quality and the sales make it affordable. Tatiana, Craig, Austin, and Wyatt are all exceptional. I use my cannabis for control of pain in both my shoulders- torn rotator cuffs. I cannot take NSAIDS due to my kidneys, I do NOT take opiods. So for me this is a product that I truly need and use. I highly recommend this Truleive. I gave them 5 stars because they have earned it.